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Marketing Operations & Analytics Manager
full-time•Portugal
About this role
<div class="content-intro"><p style="text-align: justify;">Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. </p></div><p style="text-align: justify;"><strong>You:</strong></p>
<p style="text-align: justify;"><span style="font-weight: 400;">We’re looking for a highly driven and detail-oriented Marketing Operations & Analytics Manager to bring structure, insight, and operational excellence into Feedzai’s global growth organization. This role will own marketing operations, data analytics, performance reporting, and process optimization to ensure our growth engine runs efficiently and scales effectively.</span></p>
<p style="text-align: justify;"><span style="font-weight: 400;">You’ll work cross-functionally with campaigns, digital, field, and sales teams to deliver actionable insights, optimize marketing investments, and embed operational discipline across the business. Critically, you will act as a strategic and hands-on partner to the VP of Global Growth - supporting market expansion initiatives, ABM programs, and pipeline management. In this role you will also have a dual reporting line to the Chief Marketing Officer as a Chief of Staff supporting marketing board-level materials and embedding an operational rhythm that drives measurable impact across the function.</span></p>
<p style="text-align: justify;"><strong>Your day to day:</strong></p>
<ul style="text-align: justify;">
<li style="font-weight: 400;"><span style="font-weight: 400;">Own global marketing operations, analytics, and reporting frameworks.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Develop and maintain dashboards that track pipeline coverage, velocity, conversion rates, and ROI.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Provide actionable insights that guide strategic decisions across campaigns, digital, and field marketing.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Partner with revenue/ sales operations and finance to ensure pipeline, forecasting, and revenue attribution are aligned.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Define and optimize the marketing tech stack, ensuring systems integrate seamlessly with CRM and sales tools.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Act as a trusted advisor to the VP of Global Growth, shaping strategic initiatives while also providing hands-on support with funnel analytics, pipeline reporting, and market insights.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Support the CMO with board reports, investor updates, and executive-level presentations.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Drive operational cadence for the marketing organization - quarterly planning, goal setting, and business reviews.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Identify bottlenecks, streamline workflows, and implement best practices to increase efficiency and scale.</span></li>
<li style="font-weight: 400;"><span style="font-weight: 400;">Manage and mentor a lean team focused on analytics, marketing operations, and business intelligence.</span><span style="font-weight: 400;"><br><br></span></li>
</ul>
<p style="text-align: justify;"><strong>You Have & Know How:</strong><span style="font-weight: 400;"> </span></p>
<ul>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">7+ years of experience in marketing operations, revenue operations, or analytics, with proven leadership experience.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Deep understanding of B2B SaaS pipeline dynamics, funnel management, and demand generation metrics.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Strong proficiency in Salesforce, Marketo/Hubspot, BI tools (Tableau, Power BI, Looker), and attribution models.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Track record of building dashboards and reporting frameworks that inform executive decision-making.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Experience supporting senior leadership (CMO, VP-level) with both strategic initiatives and hands-on operational execution.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Ability to manage operational cadence across a global team and align multiple stakeholders.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Strong people management skills with experience building and developing lean, high-impact teams.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Analytical and detail-oriented, with strong communication skills and a collaborative mindset.</span></li>
<li style="font-weight: 400; text-align: justify;"><span style="font-weight: 400;">Experience in fintech, enterprise technology, or AI-driven companies is a plus</span></li>
</ul><div class="content-conclusion"><hr>
<p style="text-align: justify;"><strong>Your First 30-Days at Feedzai:</strong></p>
<p style="text-align: justify;">You will be immersed in our brand with training, connections, and one-on-one time with your manager. You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey. In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team. Finally, you will start working on projects and collaborating on work currently being done. We can't wait to have you join the team!</p>
<p style="text-align: justify;"><span style="text-decoration: underline;"><a href="https://www.instagram.com/life_at_feedzai/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.instagram.com/life_at_feedzai/&source=gmail&ust=1635949966547000&usg=AFQjCNHqHScsMVn3wllbJJnpPhg2Hkc3Tw">Life at Feedzai Instagram</a></span></p>
<p style="text-align: justify;"><a href="https://careers.feedzai.com/mirabud/2023/10/Codebook.pdf" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://careers.feedzai.com/culture/&source=gmail&ust=1635949966547000&usg=AFQjCNFnGtghGY5hZWWMQMKWJtCGlcQ-EA"><span style="text-decoration: underline;">Feedzai Culture</span></a></p>
<hr>
<p style="text-align: justify;"><strong>Feedzai is an Equal Opportunity Employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</strong></p>
<p style="text-align: justify;"><strong>Feedzai does not accept unsolicited resumes from recruiters or employment agencies. </strong></p>
<p><strong>Feedzai will use the personal data you provide us with by filling out this form for reviewing your application and to potentially negotiate a contract with you. Your personal data will be retained by Feedzai for 24 months following your application. Please see our Privacy Notice available at https://www.feedzai.com/legal/feedzai-candidate-privacy-policy/ and https://www.feedzai.com/legal/feedzai-california-candidates-privacy-policy/ for more information on how we process your personal data.</strong></p>
<p style="text-align: justify;"><strong> </strong></p>
<div style="text-align: justify;"> </div></div>
What you'll do
- The Marketing Operations & Analytics Manager will own global marketing operations, analytics, and reporting frameworks while providing actionable insights to guide strategic decisions. This role will also support the VP of Global Growth and the CMO with operational execution and strategic initiatives.
About Feedzai
Feedzai is the world's first end-to-end financial crime prevention platform, protecting people and payments with AI-native solutions that stop fraud and financial crime. Leading financial institutions trust Feedzai to manage critical risk and compliance processes, safeguarding trillions of dollars of transactions while improving the customer experience and protecting the privacy of everyday users.
With offices in the US, Europe, Latin America, and Asia, Feedzai serves customers across the globe, delivering powerful risk management solutions that enable financial institutions to protect themselves and their customers from financial crime and uncover emerging fraud patterns.
Feedzai is committed to providing its clients with the most advanced and effective solutions and expertise while driving innovation and advancing the fight against financial crime. Contact us today to learn how we can help your organization transform its risk management.
Feedzai is a Series D company with a valuation of +$1.5B. Our technology protects 900 million people in 190 countries from fraud.
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Frequently Asked Questions
What does a Marketing Operations & Analytics Manager do at Feedzai?
As a Marketing Operations & Analytics Manager at Feedzai, you will: the Marketing Operations & Analytics Manager will own global marketing operations, analytics, and reporting frameworks while providing actionable insights to guide strategic decisions. This role will also support the VP of Global Growth and the CMO with operational execution and strategic initiatives..
Is the Marketing Operations & Analytics Manager position at Feedzai remote?
The Marketing Operations & Analytics Manager position at Feedzai is based in Portugal, Portugal. Contact the company through Clera for specific work arrangement details.
How do I apply for the Marketing Operations & Analytics Manager position at Feedzai?
You can apply for the Marketing Operations & Analytics Manager position at Feedzaidirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.