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Operations Support Agent (m/w/d)
full-timeGermany

Summary

Location

Germany

Type

full-time

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About this role

Company:

DEJ FedEx Express Deutschland GmbH

Address:

Essener Str. 18

Scheduled Weekly Hours:

39

Worker Type:

Regular

Posting Start Date

Posting Close Date:

26-Juli-2026

Job Family:

FXE-EU: Operations Support Agent (ID)

Position Summary:

Stellenbeschreibung Agent:

Am  Standort Siegen in 57234 Wilnsdorf

  • Vorgesetzte oder Manager bei ihren Aktivitäten unterstützen
  • Die Entwicklung, Überprüfung und Umsetzung von Prozessen und Verfahren unterstützen
  • Erledigung von Verwaltungsaufgaben und Koordinierung im Zusammenhang mit dem Frontline-Betrieb, z. B. Dateneingabe, Paperworkhandling, Umschlagstätigkeiten, Sortiertätigkeiten, Rückverfolgungstätigkeiten
  • Ansprechpartner intern/extern vor Ort.
  • Auch wenn operative Aufgaben zu diesen Aufgaben gehören, wird 50%  der Arbeitszeit mit  Bürotätigkeiten verbracht.
  • Organisation der eigenen Arbeit mit Prozessverantwortung
  • Urteilsvermögen und Entscheidungsfreudigkeit
  • Englischkenntnisse von Vorteil
  • Eine Ausbildung oder Erfahrung  im Bereich KEP oder Spedition wäre wünschenswert, Quereinstieg aber möglich.

Die Vergütung erfolgt nach dem gültigen Flächentarifvertrag sowie der GBV Entgeltordnung.

Arbeitszeit:

10:30 - 19:00 Uhr und in Ausnahmefällen 08:30 Uhr - 17:00 Uhr!

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
 

Our Company
FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
 
Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people.
Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
 

Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Other facts

Tech stack
Process Development,Data Entry,Paperwork Handling,Sorting Activities,Tracking Activities,Decision Making,Judgment,English Proficiency,Administrative Tasks,Coordination,Operations Support,Customer Service

About FedEx

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better.

Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.

Day one: 186 deliveries. Today: About 14.5 million.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Freight and Package Transportation

What you'll do

  • The Operations Support Agent will assist managers in their activities and support the development, review, and implementation of processes and procedures. The role includes administrative tasks and coordination related to frontline operations, with 50% of the time spent on office work.

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Frequently Asked Questions

What does a Operations Support Agent (m/w/d) do at FedEx?

As a Operations Support Agent (m/w/d) at FedEx, you will: the Operations Support Agent will assist managers in their activities and support the development, review, and implementation of processes and procedures. The role includes administrative tasks and coordination related to frontline operations, with 50% of the time spent on office work..

Why join FedEx as a Operations Support Agent (m/w/d)?

FedEx is a leading Freight and Package Transportation company.

Is the Operations Support Agent (m/w/d) position at FedEx remote?

The Operations Support Agent (m/w/d) position at FedEx is based in Germany, Germany. Contact the company through Clera for specific work arrangement details.

How do I apply for the Operations Support Agent (m/w/d) position at FedEx?

You can apply for the Operations Support Agent (m/w/d) position at FedEx directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about FedEx on their website.