Company

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland’s mission is to foster the stability, integrity, and efficiency of the nation’s monetary, financial, and payment systems while representing the Fourth District perspectives.

As part of the nation’s central bank, we are a team of mission-driven professionals who are committed to serving with excellence. Our core values are: Build Trust Every Day, Own Our Actions, Collaborate with Intention, and Be Open to Change.

For twenty-six years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Follow us on LinkedIn, Twitter, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen.

Under broad supervision, this role is responsible for generalizing conceptual knowledge to determine ways to solve a range of straight-forward problems and situations.

Responsible for understanding how a system works and develops, executes, and maintains moderately complex test cases to ensure the system functions according to requirements, and documents defects with supporting documentation. Responsibilities include analyzing moderately complex problems to determine the root cause of the issue.

Essential Accountabilities

• Works under moderate guidance and direction, using standard procedures to make sound decisions.  Detailed instructions are given for new activities or special assignments.  Work is reviewed for soundness and technical judgment, overall adequacy, and accuracy. 

• Prepares and executes manual test cases, according to the system defined requirements, to ensure overall quality of the product and that the system meets defined requirements.

• Understands automation frameworks and ability to create manual test cases that can be used by automation testers.

• Sets up the system and creates database queries to prepare for testing particular scenarios.

• Assists in the planning and development of test plans, test cases and data. Ensure alignment with business requirements.

• Utilize and help optimize the use of testing and integration tools in testing efforts.

• Identify and prioritize issues with testing and system behavior. Participate in root cause analysis on problems encountered during testing and recommend possible solutions. Collaborate with developers and technical support staff as needed to isolate root cause of defects and provide recommendations.

• Adhere to bank and system software development methodologies and standards. Actively participate in the Agile process and ceremonies. Manage and keep assigned work items up to date.

• Performs other duties as assigned or requested.

Education and Experience

• Associates degree and 5 years of related work experience OR

• Bachelor’s degree and 3 years of related work experience OR

• Master’s degree and 0-1 year of related work experience

Knowledge Areas - Intermediate Level

• Work within an agile work environment utilizing Scrum or Kanban methodologies

• General awareness of Agile Testing Methodology

• Understands concept of user stories

• General understanding of Software development

• Microsoft Office Suite (Azure, Excel, Outlook, PowerPoint, Word)

• Ability to perform independent research

Skill Areas - Intermediate Level

• Creating test cases for functional, regression and user acceptance testing

• Navigating through challenges with defect remediation and demonstrate effective escalation of high severity defects

• Strategic thinking/planning

• Teamwork/collaboration

• Written and verbal communication

• Active listening

• Problem-solving and analytical

• Project management

• Facilitating presentations/public speaking

• Providing a high level of customer service

• Performing routine tasks

• Strives to be a good team player

Location: Cleveland, OH, Columbus, OH, Cincinnati, OH, or Pittsburgh, PA

The expected starting salary range for the Software QA Analyst is between ​$73,400 and $101,000 annually. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and market data.

The Cleveland Fed offers benefits to support overall health and financial security. Learn more about our benefits here: https://www.clevelandfed.org/careers

Physical Demands and General Working Conditions            

This is not necessarily an exhaustive list of all responsibilities, duties, standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected].

Bank’s Ethics Rules and Drug Testing:

As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions.  If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.

In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.  

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Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Information Technology Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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