Who we are

Faye is the first-ever digital, consumer-centric travel insurance for Americans with a product redefining travel coverage and care, taking it from a forgettable add-on to a must-have advantage that enhances the entire trip experience. Faye’s whole-trip protection, coupled with its proprietary technology, enables 24/7 immediate assistance, claims processing and reimbursements anywhere in the world, setting a new standard and over-delivering in an industry synonymous with doing the opposite.

Life at Faye

At Faye, every day is a journey. Whether you’re building the next generation of travel products, coding new solutions, or helping travelers navigate the unexpected, your work here has a real impact on real people. Our team is as diverse as the destinations our travelers explore–made up of 62% women, 50% parents, and a few office pets. Since launching in 2022, we’ve accomplished what others in the travel insurance industry only dream of–and we’re just getting started. At Faye, we believe in growing together, having fun along the way, and making every day count.

What we're looking for

Faye is redefining travel insurance through a fully digital, data-driven platform that delivers real-time travel care, streamlined claims, and proactive disruption handling.

We’re looking for a Senior Backend Developer to help build and scale the core systems powering our products end-to-end. In this role, you’ll take ownership of backend services, design and develop robust, scalable architectures, and work closely with product and engineering teams to solve meaningful challenges that directly impact our customers and partners.

You’ll work with modern technologies including Node.js, Nest.js, TypeScript, PostgreSQL, and AWS, in a fast-moving environment that values strong engineering fundamentals, a product-driven mindset, and a passion for solving complex problems at scale.

Responsibilities

• Design, develop, and deploy scalable, high-performance backend services that support our web and mobile applications.
• Own backend features end-to-end: from technical design and implementation to production deployment and ongoing improvements.
• Write clean, maintainable, and well-documented TypeScript code, following best practices, design patterns, and high testing standards.
• Build and optimize PostgreSQL schemas, queries, and data flows to ensure reliability and performance at scale.
• Participate in architecture discussions and help drive technical decisions that improve velocity, stability, and extensibility.
• Perform code reviews, troubleshoot production issues, and proactively improve system observability, reliability, and performance.
• Collaborate closely with Product, FE, QA, and other stakeholders to understand requirements and translate them into clear technical plans and execution.

Requirements

• Minimum of 5-6 years of professional experience in backend development, with a strong proficiency in Node.js and TypeScript.
• Experience working with backend frameworks such as Nest.js or similar frameworks.
• Solid understanding of relational databases and experience with PostgreSQL or similar database technologies.
• Familiarity with CI/CD pipelines, version control systems (e.g., Git), and agile development methodologies.
• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent work experience).
• Excellent problem-solving skills and ability to troubleshoot complex issues in a fast-paced environment.
• Strong communication and collaboration skills to work effectively within a multidisciplinary team.

Qualifications