Negotiation Administrative Assistant
OTHER•Durham
About this role
We are seeking a motivated and detailed-oriented Administrative Assistant to support our Negotiation Team in a fast-paced, high-volume work environment.
The ideal candidate will excel in managing high volumes of phone communications with sometimes difficult insurance adjusters, possess strong communication and interpersonal skills, and maintain organization and attention to detail.
Key Responsibilities
The Legal Assistant/Administrative Assistant will assist our Negotiation Team with all aspects of communications with insurance adjusters, while supporting our Personal Injury staff.
Responsibilities include, but are not limited to:
- Handling a high volume of incoming and outgoing phone calls with adjusters.
- Communicate effectively and professionally with adjusters.
- Organize and maintain detailed records and documentation.
- Prioritize tasks and manage time efficiently.
- Provide support to our Personal Injury staff as needed.
- Must be able to work fast but effective, make decisions and work-independently.
- Must be able to take charge and have effective problem-solving skills.
- Respond to adjuster inquiries in timely manner.
- Maintain accurate case notes, reminders, and follow-ups in the case management system.
Qualifications
- Prior experience as an Administrative Assistant in a personal injury high-volume legal setting preferred but not required. Experience in the insurance industry a plus but not required.
- Strong time-management skills a must.
- High level of organization and attention to detail.
- Excellent verbal and written communication abilities.
- Ability to work effectively under pressure and handle multiple tasks simultaneously.
- Proficiency with phone systems and case management software.
- Ability to follow detailed processes while exercising sound judgment.
- Team-oriented mindset with a willingness to support coverage needs.
What We Offer
- Collaborative, team-based environment
- Opportunities for growth within the personal injury department
- Structured processes and clear role expectations
What you'll do
- The Negotiation Administrative Assistant will assist the Negotiation Team with communications with insurance adjusters and support the Personal Injury staff. Responsibilities include handling phone calls, maintaining records, and responding to inquiries.
About Farrin
The Law Offices of James Scott Farrin is a multi-state personal injury law firm. We are the one of the largest personal injury law firms in the Carolinas.
We employ more than 150 employees (many bilingual), including over 50 attorneys made up of award winners, accomplished speakers sought by the media as thought leaders, former insurance defense attorneys and adjusters, and NC State Bar Board Certified Specialists – and even a former state senator.
We are proud to be listed in the 2020 Triangle Business Journal’s list of Best Places to Work. Our work is our mission, and our mission extends beyond office doorways and into dozens of communities and relief organizations. Giving our best to our clients, each other, and others who need our help is the right thing to do.
The Law Offices of James Scott Farrin has helped more than 60,000 people - plus another 18,400 people in a historic class action case against the U.S. government.* We’d love to help you with auto accidents, birth injuries, catastrophic injuries, class actions, commercial truck wrecks, construction defects, consumer protection, eminent domain, medical malpractice, motorcycle crashes, negligent security, nursing home negligence, personal injury, products liability, Social Security Disability, whistleblower claims, and workers’ compensation.
*Prior results do not guarantee similar outcomes because each case is unique and must be evaluated separately.
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Frequently Asked Questions
What does a Negotiation Administrative Assistant do at Farrin?
As a Negotiation Administrative Assistant at Farrin, you will: the Negotiation Administrative Assistant will assist the Negotiation Team with communications with insurance adjusters and support the Personal Injury staff. Responsibilities include handling phone calls, maintaining records, and responding to inquiries..
Is the Negotiation Administrative Assistant position at Farrin remote?
The Negotiation Administrative Assistant position at Farrin is based in Durham, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Negotiation Administrative Assistant position at Farrin?
You can apply for the Negotiation Administrative Assistant position at Farrindirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.