Bilingual Law Office Representative
full-time•Raleigh
About this role
Are you great with people? A master problem solver?
Jumpstart your career as a Call Center Representative.
What the day looks like:
In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. It’s fast-paced, and requires a high degree of empathy as many callers are facing very difficult circumstances.
No two days are the same. You’ll often be the first voice people hear when they call, and you may be the last person they meet, as you hand them their check at the end of their case.
It’s a good fit for compassionate professionals.
We offer:
- A chance to help people through their worst days, and celebrate with them on their best days.
- Numerous growth opportunities.
- A supportive team environment
- Competitive salary & benefits (such as paid family leave, 401k with match, and more).
Who we are:
Our law firm helps injured people. We’ve been nationally recognized for our work, and were recently voted a Best Place to Work. Our President was named one of the state’s most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession.
Besides looking for high achievers, we’re also looking for good people. People with character, strong values, and who are good teammates. And kind. Our employees genuinely care for our clients and for each other.
Requirements:
- Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.)
- Strong computer/typing ability (data entry, Microsoft Word, and Excel).
- Excellent time-management, communication, and attention-to-detail.
- Bilingual (English/Spanish), required.
- Available for an 8hr shift between the hours of 8am-6pm, M-F
- Must be legally authorized to work in the United States
“This role is the heart and soul of our organization. They are on the front lines with our clients, making an important difference in their lives.” – James S. Farrin
What you'll do
- You will work alongside a team to answer and route calls from injured people, providing support during difficult circumstances. You may also be responsible for handing clients their checks at the end of their cases.
About Farrin
The Law Offices of James Scott Farrin is a multi-state personal injury law firm. We are the one of the largest personal injury law firms in the Carolinas.
We employ more than 150 employees (many bilingual), including over 50 attorneys made up of award winners, accomplished speakers sought by the media as thought leaders, former insurance defense attorneys and adjusters, and NC State Bar Board Certified Specialists – and even a former state senator.
We are proud to be listed in the 2020 Triangle Business Journal’s list of Best Places to Work. Our work is our mission, and our mission extends beyond office doorways and into dozens of communities and relief organizations. Giving our best to our clients, each other, and others who need our help is the right thing to do.
The Law Offices of James Scott Farrin has helped more than 60,000 people - plus another 18,400 people in a historic class action case against the U.S. government.* We’d love to help you with auto accidents, birth injuries, catastrophic injuries, class actions, commercial truck wrecks, construction defects, consumer protection, eminent domain, medical malpractice, motorcycle crashes, negligent security, nursing home negligence, personal injury, products liability, Social Security Disability, whistleblower claims, and workers’ compensation.
*Prior results do not guarantee similar outcomes because each case is unique and must be evaluated separately.
Ready to join Farrin?
Take the next step in your career journey
Frequently Asked Questions
What does a Bilingual Law Office Representative do at Farrin?
As a Bilingual Law Office Representative at Farrin, you will: you will work alongside a team to answer and route calls from injured people, providing support during difficult circumstances. You may also be responsible for handing clients their checks at the end of their cases..
Is the Bilingual Law Office Representative position at Farrin remote?
The Bilingual Law Office Representative position at Farrin is based in Raleigh, North Carolina, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Bilingual Law Office Representative position at Farrin?
You can apply for the Bilingual Law Office Representative position at Farrindirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.