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Senior Service and Installation Engineer
full-timeRochester Hills

Summary

Location

Rochester Hills

Type

full-time

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About this role

The Senior Service & Installation Engineer will support all phases of robots and robotic systems by providing technical assistance and leadership for on-site plant support. This includes (but is not limited to) the robot setup, troubleshooting, repairing and retrofitting of internal parts and peripheral equipment. In addition, you will provide project coordination while also leading and mentoring other installation engineering personnel.

Primary responsibilities will include

  • Lead on-site technical tasks and manage FANUC products through build, buyoff, integration, customer acceptance, plant installation and production support
  • Provide timely updates to management, which include technical reports of repairs and troubleshooting during the different phases of the project
  • Provide prompt, professional and courteous solutions to customer technical issues
  • Lead and advise on issues, troubleshooting and resolution
  • Manage spare parts at customer sites
  • Create technical reports and provide customers with clear communication of issues and solutions
  • Provide cross functional support to various departments, including project management and engineering
  • Lead and perform intricate repairs on robot mechanical units and controllers
  • Lead retrofit activities for robot peripheral and internal hardware such as dressouts, uports, wire harnesses, RTUs, etc.
  • Troubleshoot interface issues between both FANUC and peripheral equipment
  • Assist in optimizing and programming various bodyshop applications
  • Plan and lead software upgrades and hardware configuration activities
  • Create plans and lead robot process improvement activities

 Ideal candidate will have the following experience and education

  • High School Diploma or GED Required
  • 8+ years of relevant FANUC robot and GM body shop experience
  • High level knowledge of GM body shop specification, applications and processes including hardware, software and communications protocol
  • Ability to analyze and solve FANUC products and all body shop technology (machine vision and specific application equipment)
  • Experience utilizing FANUC technology, industrial electrical, electronic, and computer hardware
  • High level working knowledge of programming languages, PLCs and body shop application/process equipment

Preferred Qualifications

  • Bachelor’s Degree in Engineering or equivalent technical education
  • 10+ years of automation experience
  • Experience with teardown and repair of cell automation equipment

It’s Your Move

At FANUC America Corporation we are passionate about our customers, our employees, and the work we perform. We maintain a workplace where individuals can be proud of, where talents are embraced, and results are encouraged and supported.

We are looking for talented people who value integrity, informed decision-making and collaboration. If you believe you are one of those talented people and are interested in being considered for a career at FANUC America, we invite you to apply today!

 

We offer market competitive pay and benefits programs, as well as opportunities for advancement, knowledge and skill development, and recognition of individual achievements. In addition, we offer the following benefits to our employees:

  • Medical, Dental & Vision Insurance
  • 401(k) Retirement Program
  • Life Insurance
  • Short-Term & Long-Term Disability Plans
  • Tuition Reimbursement
  • Wellness Program
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Flexible Benefit Dollars
  • Generous Holiday & Vacation Program

Sponsorship is not provided for this position

 

Equal Opportunity Employer, including disabled and veterans

Other facts

Tech stack
Technical Assistance,Troubleshooting,Repairing,Retrofitting,Project Coordination,Customer Support,Robot Setup,Programming,FANUC Products,Body Shop Applications,Mechanical Repairs,Interface Troubleshooting,Software Upgrades,Process Improvement,Cross Functional Support,Communication

About FANUC America Corporation

FANUC America offers the most complete range of industry-leading products and services for industrial robotics, CNC systems, and factory automation solutions. As a FANUC customer, you will find peace of mind knowing that your automation products are covered by FANUC’s ‘Service First’ guarantee: Lifetime maintenance on our products for as long as they are used - 24 hours a day, 7 days a week, 365 days a year.

At FANUC America, we’re dedicated to increasing the competitiveness of manufacturers by creating opportunities to help them maximize efficiency, reliability, quality, and profitability. Whether you're a small or a large manufacturer, we have a solution that will meet your specific needs. We invite you to explore the possibilities with FANUC America's automation solutions - Please visit our website at https://www.fanucamerica.com.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Automation Machinery Manufacturing
Founding Year: 1982

What you'll do

  • The Senior Service & Installation Engineer will lead on-site technical tasks and manage FANUC products through various project phases. Responsibilities include troubleshooting, repairing robotic systems, and providing customer support.

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Frequently Asked Questions

What does a Senior Service and Installation Engineer do at FANUC America Corporation?

As a Senior Service and Installation Engineer at FANUC America Corporation, you will: the Senior Service & Installation Engineer will lead on-site technical tasks and manage FANUC products through various project phases. Responsibilities include troubleshooting, repairing robotic systems, and providing customer support..

Why join FANUC America Corporation as a Senior Service and Installation Engineer?

FANUC America Corporation is a leading Automation Machinery Manufacturing company.

Is the Senior Service and Installation Engineer position at FANUC America Corporation remote?

The Senior Service and Installation Engineer position at FANUC America Corporation is based in Rochester Hills, Michigan, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Service and Installation Engineer position at FANUC America Corporation?

You can apply for the Senior Service and Installation Engineer position at FANUC America Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about FANUC America Corporation on their website.