As a Salesforce Manager at Fanatics Betting & Gaming (FBG), you are here to… help us create an entertaining betting proposition that appeals to Fanatics customers. Reporting into the Director of Sportsbook Content, you will play an integral role in the Sportsbook Content team, as well as the wider Fanatics Betting & Gaming. Sportsbook Content Analysts will work to prepare and manage a range of daily custom offers that differentiate the Sportsbook and integrate seamlessly with the features of the Fanatics Betting & Gaming product. As aSalesforce Manager at Fanatics Betting & Gaming (FBG), you are here to… help us create an entertaining betting proposition that appeals to Fanatics customers. Reporting into the Director of Sportsbook Content, you will play an integral role in the Sportsbook Content team, as well as the wider Fanatics Betting & Gaming. Sportsbook Content Analysts will work to prepare and manage a range of daily custom offers that differentiate the Sportsbook and integrate seamlessly with the features of the Fanatics Betting & Gaming product.

Our internal platforms—including Salesforce, backend services, API layers, automation frameworks, and CRM workflows—enable our teams to deliver best-in-class customer operations, marketing, support, and risk management.

As a Software Engineering Manager for Internal Platforms, you will lead a team of engineers who build and maintain both Java backend services and Salesforce platform capabilities. These engineers work across API development, microservices, integrations, Apex, Lightning Web Components, automation, and platform configuration. You will provide hands-on technical leadership, guide architectural direction, perform deep code reviews, troubleshoot complex issues, and ensure engineering excellence across all systems the team owns.

Responsibilities

• Actively review and approve pull requests across Java and Salesforce codebases, maintaining a high bar for software quality and maintainability.
• Dive deep into technical issues, leading troubleshooting and root-cause analysis across backend integrations, distributed systems, and Salesforce workflows.
• Lead architecture and design discussions for APIs, microservices, data flows, and Salesforce platform components.
• Mentor engineers across Java (Spring Boot, AWS, Kafka) and Salesforce (Apex, LWC, Flows) technologies.
• Drive adoption of engineering best practices including testing strategy, CI/CD standards, instrumentation, and architectural consistency.
• Own sprint planning, capacity modeling, and workload balancing to ensure predictable, high-quality delivery.
• Develop milestone plans, proactively identifying dependencies, risks, and resource constraints.
• Ensure sprint execution aligns with engineering standards, technical direction, and system reliability goals.
• Monitor team throughput, quality metrics, and operational signals to drive continuous improvement.
• Identify and mitigate engineering-level risks early, providing clear options and trade-offs.
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Stakeholder Collaboration & Cross-Functional Alignment

• Partner closely with Product Managers and TPMs to define requirements, refine scope, and translate features into actionable engineering tasks.
• Collaborate with Operations, Support, Marketing, Data, Risk, and Compliance partners to ensure systems meet business and regulatory needs.
• Communicate technical decisions, architectural changes, delivery timelines, and risks clearly and consistently.
• Lead engineering contributions to change management, assessing system impacts, integration touchpoints, and rollout considerations.

Backend Engineering Leadership

• Guide engineers in building and maintaining Java microservices, internal APIs, event-driven systems, and backend integration layers.
• Ensure backend systems are performant, observable, resilient, and well-documented.
• Drive improvements in reliability practices—including alerting, runbooks, dashboards, and post-incident processes.
• Ensure clean integration patterns between backend services, Salesforce, and external systems.

Salesforce Platform Engineering Leadership

• Lead engineering work across Salesforce schema design, automation, Apex/LWC development, platform configuration, and environment strategy.
• Ensure engineers apply scalable, maintainable patterns for Salesforce workflows, triggers, flows, and custom components.
• Guide integration strategy between Salesforce and backend systems (REST APIs, events, streaming frameworks).
• Maintain strong data integrity, access control, and security standards across the Salesforce ecosystem.

Operational Excellence

• Lead root-cause analysis and post-incident reviews, driving long-term engineering improvements.
• Ensure systems include strong observability (metrics, logging, tracing) and performance tuning.
• Identify systemic issues—technical debt, architectural shortcomings, or process gaps—and drive targeted engineering solutions.
• Foster a culture of accountability, reliability, and continuous learning.

Experience and Skills

• 2+ years of engineering leadership experience with direct involvement in technical decision making.
• 5+ years of engineering experience with strong proficiency in Java, Spring Boot, AWS, distributed systems, and API development.
• Ability to deeply review and guide both Java and Salesforce engineering work.
• Experience troubleshooting distributed systems, backend integrations, and Salesforce platform issues.
• Experience managing sprints, engineering capacity, and predictable delivery processes.
• Excellent communication skills for working with Product, TPM, and cross-functional stakeholders.
• Proven ability to mentor engineers and elevate engineering standards.
• Experience with Kafka or other event-streaming systems.
• Salesforce platform certifications (Administrator, Developer, Architect).
• Experience integrating Salesforce with Java-based services, event-driven systems, or middleware.
• Experience in high-availability, regulated industries such as gaming, fintech, or payments.
• Experience managing remote or distributed engineering teams.
• Familiarity with CI/CD pipelines, DevOps tools, and observability frameworks.

Salary Range: £91,200 – £144,000 UK Stirling per year

The base salary for this role is based on job-related knowledge, skills, and experience and may vary depending on the successful candidate’s geographic location. Remote employee may also be eligible for a home office setup stipend. For information about our benefits, please visit https://benefitsatfanatics.com/

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.