About this role
Overview
Fanatics Betting & Gaming is growing, and we’re looking for a Strategy & Operations Manager to play a foundational role in growing and operating Fanatics Casino. This person will be a key driver of our go-to-market strategy, cross-functional readiness, and post-launch business operations.
The ideal candidate is a structured problem solver who thrives in fast-paced, zero-to-one environments. They bring strong analytical skills, comfort with ambiguity, and an ownership mindset. This person will help build the roadmap to launch the product, then help run and optimize the business once live. They can shift seamlessly between deep analytical work, project management, and day to day operational decision making.
Responsibilities
- Own and coordinate the cross-functional GTM plan for additional market launches, ensuring alignment across tech, product, marketing, legal, compliance, operations, and commercial teams
- Identify GTM risks, dependencies, and operational gaps, developing structured plans to address them
- Help operate the business once live, supporting daily/weekly performance reviews, managing KPIs, resolving operational issues, and identifying new opportunities to improve the customer experience.
- Partner with Product, CRM, and Marketing to optimize acquisition funnels, activation journeys, and retention mechanics tailored to the market
- Analyze the iGaming landscape, benchmarking competitors, promotions, acquisition tactics, and product offerings
- Monitor real-time business performance and develop data-driven optimization strategies
Experience and Skills
- 2+ years experience in a Consulting, Strategy, or Operational function
- Strong numerical proficiency and analytical capability (e.g., SQL) and willing to dive into data
- An ambitious multitasker, who can move quickly and efficiently
- Excellent communication skills, experienced at presenting to senior leadership
- Empathetic team player, accomplished at working effectively cross-functionally
- Curious and fast learner willing to become proficient in consumer/industry insights and functionality
- Passion to work in an entrepreneurial, hyper growth environment where decisions are made quickly
- Bias for action and comfort owning workstreams end-to-end
- Open to regular travel to events and other Fanatics offices for various offsite and team meetings
- Bachelor’s degree in Business, Marketing, Analytics, or Engineering
The base salary range for this role is $120,000 per year - $140,000 per year, depending on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award.
In addition to the base, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off and other benefits like GymPass, Pet Insurance, Family Care Benefits, Free Shipt deliveries, and more. We’ll also give you $500 to set up your home office!
For information about our benefits, please visit https://benefitsatfanatics.com/
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Other facts
About Fanatics
The Topps Company, Inc. is the iconic, preeminent leader in physical and digital collectibles. Acquired by Fanatics Collectibles in January 2022, Topps is the company's cornerstone licensed trading card brand.
Founded in 1938, The Topps Company started in confections with "Topps Gum" (later introducing Bazooka Bubble Gum) and released its first trading card set in 1950. Today, the company produces trading cards and collectibles, custom cards, memorabilia, sticker album collections and more related to iconic and pop culture brands such as Major League Baseball, Major League Soccer, Star Wars, Bundesliga, UEFA Champions League, World Wrestling Entertainment and Garbage Pail Kids. Fanatics Collectibles has also secured long-term, exclusive rights to design, manufacture and distribute trading cards for several additional sports properties, including NBA, NBPA and NFLPA, in the coming years.
Topps’ Digital Apps division produces, develops and operates mobile applications that give you access to an exclusive digital card collection at your fingertips that are sold via the Apple and Google app stores under the brand names BUNT, KICK, NHL SKATE, Star Wars Card Trader, The Walking Dead Universe Collect, WWE SLAM, Marvel Collect! and Disney Collect! https://play.toppsapps.com/.
Headquartered in New York City, Topps maintains offices in several countries including the United Kingdom, Germany, Italy, India and Brazil.
What you'll do
- The Casino Strategy & Ops Manager will coordinate the go-to-market plan for market launches and support daily business operations post-launch. They will analyze performance metrics and identify opportunities to enhance the customer experience.
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