About this role
Location: Fairview Pharmacy - Smiley's, Minneapolis MN
Hours: 48 hours bi-weekly
Schedule: day shift
Assist the Site Manager/Pharmacist-In-Charge with tasks in the pharmacy. Respond to and resolve insurance questions, process prescriptions, and address issues quickly and accurately. Provide and promote exceptional customer service, assist in preparing and dispensing medications and supplies, enter new and refill prescriptions in the computer system, work with physician offices to obtain refill requests, handle cash register transactions, receive patient prescriptions, unpack/verify stock-to-invoices and help maintain the pharmacy in proper order
Responsibilities
- Receive prescriptions from patients and gather appropriate information per department policy. Assist in the preparation and dispensing of medications and supplies as assigned, including counting, pouring, and labeling prescriptions.
- Verify insurance and resolve issues in a manner that will serve the customer’s needs. Address third party prescription questions, which may include prior authorizations, vacation supplies, dose changes, price check and drug utilization review.
- Process new and refill prescriptions in the computer system quickly and accurately; including entering refill authorization requests and entering and calculating complex prescriptions such as compounds and injectables.
- Demonstrate comprehensive knowledge of the computer system. Utilize the reporting system as necessary. Process manual prescriptions including EZ-DME, breast pumps and Worker’s Compensation, in an efficient and accurate manner.
- Complete special orders to meet customers’ needs.
- Respond to internal and external customer questions and concerns in a professional and customer-focused manner.
- Handle cash register transactions quickly and accurately.
- Perform administrative duties as assigned by the manager.
- Duties may include scheduling, maintaining pharmacy software and automation systems, bookkeeping activities, onsite training of staff and acting as a primary resource for problem solving.
- Perform under the direction of the Pharmacist to assist with identifying and resolving patient specific medication related issues in the patient’s best interest.
- Provide training to new and current staff on areas of expertise including computer/software, insurance plans and problems that may occur, customer service, and other processes.
- Under the direction of the pharmacist, prepare drug therapy for patients in an accurate and timely fashion in accordance with all legal requirements, regulatory agencies, and Fairview Policy.
- Deliver medications, supplies and equipment to patient care areas and other clinical areas as appropriate.
- Assist in the maintenance of pharmacy to reflect a clean and well-stocked condition daily
- Ensure each product has a POS shelf label
- Assist in inventory control functions
- Record invoices in department inventory control/invoice records
- Maintain stock of inventory in assigned areas
- Receive, unpack, and check incoming stock against invoices and place into inventory
- Process recalls and returns when necessary
- Help in the maintenance of pharmacy billing records
Required Qualifications
- High School or
- GED
- Active technician registration with the Minnesota Board of Pharmacy
Preferred Qualifications
- Graduate of an approved pharmacy technician program
- 1 year retail and/or pharmacy experience
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: https://www.fairview.org/careers/benefits/noncontract
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Other facts
About Fairview Health Services
Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion.
Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.
We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you.
We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.
Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service.
Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management.
Search for jobs and apply at https://www.fairview.org/careers.
What you'll do
- Assist the Site Manager/Pharmacist-In-Charge with pharmacy tasks, including processing prescriptions and resolving insurance questions. Provide exceptional customer service and maintain the pharmacy's organization and inventory.
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