About this role
Fairview is looking for a Patient Services Coordinator at our North Branch clinic. The position is approved for .6 FTE (48 hours) every two week. We believe the schedule will be Monday, Tuesday, and Thursday 7:30 am to 4:00 pm ( with some flexibility with the start time)
The Patient Services Coordinator performs a variety of clerical functions to support the provider and patient care staff. The Patient Services Coordinator is responsible to ensure patient medical records and reports are available as needed and prepares applicable medical record forms. Relays messages to and from physicians, nurses, medical assistants, and other resources necessary for patient care.
Responsibilities
- Coordinate’s activities of care team to support provider and patient care staff.
- Performs telephone message taking and directs communication in a timely fashion.
- Requests/obtains patient reports as necessary.
- Effectively uses communication systems for both routine and emergency transactions.
- Coordinates communication between care team and outside resources.
- Enters refills.
- Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
- Knowledge & Skill Expectations
- Customer service skills and Standards
- Interpreter and special need services
- Operation of office equipment and computer programs.
- Fairview Clinic policies and procedures.
- Ability to accept cultural differences
- Communication skills
- Conflict management skills
- Time management skills
- Ability to collect and transfer data to forms as appropriate.
Required Qualifications
- High School diploma or
- GED
- 1 year experience
- Excellent public relations and communication skills
- Good telephone and computer skills
- Must be flexible
- Must be efficient
Preferred Qualifications
- 3 years experience
- Willingness to work at other sites
- Knowledge of medical terminology
Benefit Overview
Fairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: https://www.fairview.org/benefits/lakesseiu
Compensation Disclaimer
The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Other facts
About Fairview Health Services
Fairview Health Services is Minnesota’s choice for healthcare. We’re an industry-leading, award-winning, nonprofit offering a full network of healthcare services. Our broad network is designed to be ready for our patients’ every need, while delivering quality care with compassion.
Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies and benefit management services.
We’re built on a tradition of compassionate care. This is our home, and our patients are our neighbors. We’re here to heal, we’re here for you.
We are part of M Health Fairview, an expanded academic health system that represents a collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The partnership combines the university’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine.
Together, we’re expanding access to world-class, patient-centered care through our 10 hospitals, 60 primary care clinics, specialty clinics, pharmacies, home care, hospice, and medical transportation service.
Fairview also operates the Ebenezer senior living communities and offers Employer Solutions such as EAP and pharmacy benefit management.
Search for jobs and apply at https://www.fairview.org/careers.
What you'll do
- The Patient Services Coordinator coordinates activities of the care team to support provider and patient care staff. They perform clerical functions, manage communication, and ensure patient medical records are available as needed.
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