Systems Analyst, Direct Lending Product

Who we are:

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals.

Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig.

Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth.

With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.

Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. ​

About the role:

This role serves as the primary Business Analyst for LoanServ and Symphony, responsible for defining requirements and driving delivery of solutions to address system-of record deficiencies. The position acts as a technical advisor for Symphony, offering balanced recommendations that weigh complexity against business value. Working closely with Product, this role helps evaluate current platform capabilities and contribute to shaping the future roadmap. The analyst will also support the consulting engagement focused on planning the replacement of Symphony by 2030. Additional responsibilities may be assigned based on business priorities and available capacity.

Responsibilities:

• Opine and provide alternatives for Symphony development to meet Product manager specifications and budget constraints
• Attend technical demos and to ensure delivered system solutions meet requirements and adequately support business needs
• Work closely with Technology and Compliance to ensure regulatory requirements for calculations and customer disclosures are achieved.
• Support ongoing efforts for the eventual replacement of Symphony by 2030, ensuring no lost capabilities or down time during the transition
• Communication of systems capabilities to broad audiences, including senior leaders, focusing on business value achieved with technology

What we’re looking for:

• University or College degree in technology, design or software development
• 3 years Experience in LoanServ and Symphony development
• 1-3 years experience in AGILE delivery methodology
• Understanding of product management and/or project management methodologies an asset

What you’ll love about working here:

• Award-Winning Culture: We’re proud to be recognized as a Great Place to Work Canada 2025 and one of Montreal’s Top Employers 2025 by Canada’s Top 100 Employers.
• Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
• Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
• Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
• Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
• Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
• Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
• On-Site Fitness: Gym access at our London and Montreal offices.
• Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
• Family Support: Parental leave top-up program to help you during life’s big moments.
• Community Impact: One paid volunteer day to give back to causes that matter to you.
• For more information on who we are as an employer click here.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.

Learn more: https://www.fairstone.ca/en/about/canadian-lender

Follow us on LinkedIn: https://www.linkedin.com/company/fairstone/mycompany/

If you have a preferred language for communication, please kindly inform us whether you prefer French or English on your application.

Fairstone is an equal opportunity employer. Accordingly, we will make reasonable accommodations to respond to the needs of people with disabilities. Individuals who view themselves as Aboriginals, members of visible minorities, and disabled are encouraged to apply in confidence.

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