About this role
At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.
Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person – everywhere!
The Company:
Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
What’s in it for you:
Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.
Address:
TexasThe Principal Technical Product Manager will drive strategic product initiatives across EZCORP's technology ecosystem while serving as a senior technical advisor and mentor to business analysts across the organization. Operating at the macro level, this individual contributor role is responsible for managing release trains that align to the product roadmap and can assist in product roadmap development, serving as the bridge between business strategy, technology capabilities, and customer needs. The Principal Technical Product Manager will work cross-functionally with engineering, data science, operations, and executive leadership to deliver transformative solutions that advance the company's digital transformation and competitive positioning. This role will provide guidance, best practices, and hands-on support to business analysts, helping them effectively gather requirements, analyze business processes, and contribute to successful product delivery across multiple business units and customer segments.
ESSENTIAL DUTIES & RESPONSIBILITIES:
- Manage and coordinate release trains that align with the product roadmap, ensuring on-time delivery and quality standards
- Provide input and assistance to product roadmap planning for assigned technology domains, aligning with company objectives
- Provide mentorship, coaching, and technical guidance to business analysts on requirements gathering, documentation, and stakeholder management
- Collaborate with business teams to translate market research, competitive analysis, and customer insights into product strategy and opportunities for innovation
- Collaborate with engineering and architecture teams to evaluate technical feasibility, make build-vs-buy decisions, and define scalable solutions
- Develop and maintain standardized frameworks, templates, and best practices for business analysis and requirements documentation
- Drives business requirements into detailed technical specifications, user stories, and acceptance criteria, partnering with business analysts as needed
- Lead cross-functional product development initiatives from conception through launch within assigned release trains
- Facilitate knowledge sharing sessions and training for business analysts on product management methodologies and technical concepts
- Establish and monitor key performance indicators (KPIs) and success metrics to measure product impact and drive continuous improvement
- Engage directly with stakeholders across the organization to gather requirements, manage expectations, and communicate product strategy
- Prioritize features and enhancements based on business value, technical dependencies, resource constraints, and MVP definition
- Partner with data teams to leverage analytics and insights for data-driven product decisions
- Review and provide feedback on business analyst deliverables to ensure quality and alignment with product strategy
- Manage vendor relationships and third-party integrations for enterprise software solutions
- Lead product demonstrations, training sessions, and change management initiatives to drive adoption
- Serve as an escalation point for complex technical or business questions from business analysts
- Stay current on emerging technologies, industry trends, and best practices in product management and share insights with the broader team
EDUCATION & EXPERIENCE:
- Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced technical degree preferred
- 7-10 years of product management or business analysis experience in technology or software development environments
- Proven track record of delivering complex, enterprise-scale products from concept to launch
- Strong technical background with ability to engage in detailed architecture and implementation discussions
- Experience mentoring, coaching, or providing guidance to junior product managers or business analysts
- Experience with Agile/Scrum methodologies and product management tools (JIRA, Confluence, Aha!, ProductBoard, etc.)
- Demonstrated ability to influence cross-functional teams and drive consensus without direct authority
- Excellent analytical skills with experience using data to inform product decisions
- Outstanding written and verbal communication skills with ability to present to executive audiences
- Experience developing frameworks, standards, and best practices for product or business analysis functions
- Experience in financial services, fintech, or retail technology preferred
- Knowledge of API design, cloud platforms, data architecture, and modern software development practices
- Professional certifications such as CBAP, PMI-PBA, CSPO, SAFe, or similar preferred
EZCORP is an Equal Opportunity Employer
Other facts
About EZCORP
Formed with 16 pawn stores in 1989, EZCORP has grown into a leading provider of pawn loans in the United States and Latin America. At our pawn stores, we also sell merchandise, primarily collateral forfeited from pawn lending operations and used merchandise purchased from customers. We are dedicated to satisfying the short- term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.
We provide numerous convenient options to obtain short-term cash, including non-recourse pawn loans collateralized by personal property. We also sell pre-owned merchandise to consumers seeking good value. Headquartered in Austin, Texas, EZCORP is traded on NASDAQ under the ticker symbol EZPW.
We want you to join us for a career – not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we’ll provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!
At EZCORP, we are committed to cultivating an environment that values belonging and fosters development for all.
This commitment includes providing equal access to, and participation in, employment opportunities, programs, and services without regard to race, creed, religion, color, national origin, disability, gender, sexual orientation, gender identity, veteran status, or age.
We celebrate our Team Members’ differences, experiences, and beliefs.
What you'll do
- The Principal Technical Product Manager will manage release trains aligned with the product roadmap and provide mentorship to business analysts. This role involves collaborating cross-functionally to deliver transformative solutions and drive the company's digital transformation.
Ready to join EZCORP?
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