About this role
Job Description
As the Supervisor of Coordination, you will be responsible for the supervision of the Coordination team in addition to other administrative functions supporting operational excellence within an assigned branch.
Why you’ll love working here:
Celebration and Recognition programs
Comprehensive health and dental benefit plans
Education allowance for employees and family
Opportunities for career advancement
Employee Assistance Program
Employee perks and exclusive offers
What you’ll do:
Provide in-depth training and onboarding education for new coordination staff
Monitor and provide coaching and performance management to coordinators
Run and review daily, weekly monthly reports and provide action plans to reduce missed care
Create and maintain work schedules for coordination team
Work with coordination teams to ensure all vacation and time off requests have coverage for patients in consultation with supervisors
Monitor key metrics such as missed care, canceled visits, and referral acceptance and hold coordination team accountable to meet set targets
Review tracking tools and follow up with Coordinators to ensure compliance
What you bring:
Minimum qualifications of 1-2 years of post-secondary education and 1-3 years of job-related supervisory experience, or equivalent combination of education and experience
Strong proficiency in all aspects of Microsoft office; with proven skills in Word and Excel
Keen attention to detail, ability to prioritize, multitasking skills and organizational skills
Experience in customer service
Experience in the health care field an asset
Time Type
Full timeJoin us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible!
Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
Other facts
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission:
Helping people live better
What you'll do
- The Supervisor of Coordination will oversee the Coordination team and manage various administrative functions to support operational excellence. Responsibilities include training new staff, monitoring performance, and ensuring compliance with key metrics.
Ready to join Extendicare?
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