About this role
Job Description
As a Receptionist, you will act as the first point of contact for clients, visitors, internal and field staff and other stakeholders both over the phone and in person upon their arrival to the site. Offering superior customer service skills as they triage telephone calls and visitors and while performing other clerical functions, you will project a professional demeanor.
Why you’ll love working here:
- Celebration and Recognition programs
- Comprehensive health and dental benefit plans
- Education allowance for employees and family
- Opportunities for career advancement
- Employee Assistance Program
- Employee perks and exclusive offers
What you’ll do:
- Respond to and triage calls on a multi-line telephone system
- Greet and welcome visitors and direct them to appropriate staff
- Provide security to the office through the maintenance of the visitor and staff log in books
- Facilitate and receive courier services, including the preparation of outgoing mail
- Perform faxing, filing and photocopying as required for the purposes of collating manuals and other documents
- Order and maintain office supplies
- Enter and update employee and client data within computerized system, utilizing email and other customized databases as required
- Respond professionally and courteously to calls and electronic communication from funders, staff, clients and families
- Document and appropriately report and escalate complaints and incidents related to staff and clients
What you bring:
- Completion of post-secondary education is required. Completion of Medical Office Administration course or medical terminology training will be an asset
- Two years’ administrative or office experience is required
- Advanced typing and software skills in Microsoft products are required
- Superior Customer service skills are necessary
- Ability to effectively communicate both through oral and written mediums in English- other languages may be an asset
- Demonstrates compassion, tact and diplomacy when interacting with clients and their families
Time Type
Part timeJoin us as we continue our 40-year tradition to help people live better and provide the most compassionate care possible!
Join a winning team and let’s succeed together!
ParaMed Home Health Care accommodates the needs of job applicants throughout its recruitment and selection processes upon request.
Other facts
About Extendicare
For more than 50 years, Extendicare’s qualified and experienced teams have been helping people live better through a commitment to quality care and service that includes skilled nursing care, home health care and management and consulting services.
We are proud to be at the forefront of senior care across Canada and work closely with government, community agencies, researchers, and our care partners, including families, to address needs, close gaps, solve problems and advance best practices. We employ thousands of people across the country who have made it their career and goal in life to care, and we have made it our priority to make sure they are trained and supported to provide the best care possible.
Our Mission:
Helping people live better
What you'll do
- As a Receptionist, you will respond to and triage calls, greet and welcome visitors, and perform various clerical functions. You will also maintain security through visitor logs and facilitate courier services.
Ready to join Extendicare?
Take the next step in your career journey