About this role
The full-time lead housekeeping position is responsible for assisting the management team in overseeing the tasks, training and standards of the housekeeping department and to optimize performance through continuous improvement and execution of all cleaning standards. The position is expected to work independently with limited supervision from management. The position will also be responsible for working directly with the maintenance technician on the preventative maintenance/deep cleaning program, assisting management with guest room inspections and any additional duties assigned by the management team.
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Trains new and existing housekeepers, inspects guest rooms, and adheres to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms, and laundry areas are maintained to company standard.
- Works directly with the maintenance engineer to perform the guest room preventative maintenance/deep cleaning.
- Performs daily housekeeping tasks in guest rooms and weekend out of room cleaning as needed.
- Responsible for overall hotel cleanliness.
- Motivates and drives company initiatives within the department.
- Completes all required and annual ESU Training.
OTHER DUTIES
- Schedules daily housekeeping assignment boards when needed.
- Performs duties in housekeeping and laundry departments as needed.
- And any other duties as assigned by the management team.
- Weekly Pay!
- Competitive Wages
- Great Working Environment
- Employee Recognition Programs
- Employee Perks Program offering discounts to major companies
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Health Care and Dependent Care Flexible Spending Accounts
- Employer Paid Basic Life and AD&D Insurance
- Employer Paid Long Term Disability
- Optional Employee Paid - Voluntary Benefits
- Short-Term Disability
- Buy-Up Long-Term Disability
- Supplemental Life Insurance
- Dependent Life Insurance
- 401(k) Savings Plan
- Paid Time Off
- Employee Assistance Program (EAP)
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and
location. Candidates are not guaranteed to be at the high or low end of the compensation ranges
presented. The Company complies with applicable federal, state, and local minimum wage requirements.
- Read and speak English and comprehend simple instructions, short correspondence, and memos.
- Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Always apply good judgment.
- Support and assist daily activities of 3 plus housekeeping associates on staff.
- Coach and train new and existing associates on company standards, guidelines and procedures.
- Prioritize tasks and duties to ensure that daily housekeeping operations are performed at peak efficiency.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Discern or detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally work in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- Previous hotel experience required
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Other facts
About Extended Stay America
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
What you'll do
- The Lead Housekeeper is responsible for overseeing housekeeping tasks, training staff, and ensuring adherence to cleaning standards. This role also involves collaboration with maintenance for preventative maintenance and deep cleaning programs.
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