About this role
The Housekeeper position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. The position is responsible for cleaning guest rooms in accordance with company guidelines and procedures.
Watch A Day in the Life video for Housekeeper (English) https://vimeo.com/showcase/5180017/video/291794067
Watch A Day in the Life video for Housekeeper (Spanish) https://vimeo.com/showcase/5180017/video/311773198
MAJOR / KEY JOB DUTIES
- Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
- Cleans assigned guest rooms with adherence to company standards, policies and procedures.
- Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
- Stocks carts and cart rooms if necessary and or directed by management.
- Reports all maintenance issues directly to the front desk and/or manager on duty.
- Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
- Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
- Complies with all safety and security policies and procedures.
- Completes all required and annual Extended Stay University training.
OTHER DUTIES
- Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
- Responsible for maintaining overall hotel cleanliness.
- Other duties as assigned by the management team.
- Weekly Pay!
- Competitive Wages
- Great working environment
- Employee Recognition Programs
- Vision Insurance
- 401(k) Savings Plan
- Employee Assistance Program (EAP)
- Employee Perks Program offering discounts to major companies
Pay range information for the position you are applying for is below.
Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.
ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
- Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
- Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
- Apply good judgment at all times.
ENVIRONMENTAL JOB REQUIREMENTS
- Regularly required to remain stationary, be mobile, navigate the hotel, handle, reach, and detect objects, tools, or controls, and detect scent and detect sounds.
- Regularly position self to access low areas, traverse heights and remain stable while doing so, balance, and the ability to bend, kneel, or crouch.
- Occasionally push/pull objects (carts/cleaning equipment) weighing up to 50 pounds.
- Detect items in guest rooms to ensure safe performance of work.
- Frequently work in outside weather conditions (depending on hotel).
- Occasionally works in wet humid conditions (non-weather related), near moving mechanical parts, in the presence of fumes or airborne particles and toxic or caustic chemicals, and risk of electrical shock.
- Typically, moderate to loud noise levels in the work environment.
- The associate may be asked to travel to help additional locations within a reasonable geography.
MINIMUM QUALIFICATIONS
- No prior experience or training necessary.
Other facts
About Extended Stay America
Extended Stay America is the leading mid-priced extended stay hotel brand in the U.S. with more than 700 hotels. Its extended stay brand family includes Extended Stay America Premier Suites, Suites and Select Suites. Extended Stay America offers guests an extended stay experience based on what extended stay travelers value most, like having kitchens in every room and free wi-fi. At Extended Stay America, genuine care is always there.
The Official Hotel Partner of the American Cancer Society.
What you'll do
- The Housekeeper is responsible for cleaning guest rooms according to company standards and ensuring overall hotel cleanliness. They also assist with maintaining housekeeping carts and report any maintenance issues.
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