About this role
Overview
Expleo is a global engineering, technology, and consulting service provider that partners with leading organizations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses.Expleo benefits from more than 50 years of experience developing complex products in automotive and aerospace, optimizing manufacturing processes, and ensuring the quality of information systems. Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalization, automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain.
With 19,000 employees and a worldwide presence in 30 countries, our global footprint includes excellence centers around the world. We are in Romania since 1994 and currently counting 1700 colleagues.
Responsibilities
- Management of incidents reported on multiple projects, to identify opportunities for product improvement.
- Transversal collaboration with specialists and analysts to define an analysis strategy plan.
- Coordination of necessary actions, such as:- requesting the repatriation of parts (targeted or in batches)- launching a Flying Doctor mission- designating a correspondent in the network- initiating an internal or supplier analysis (type 8D).
- Coordination and facilitation of activities until the root cause is identified.
- Synthesizing and reporting of topics/incidents to superiors and teams (QRQC, GEMBA, prioritization committees).
- Independently identifying new topics or improvement tracks through incident studies.
- Utilizes specialized tools such as QFAST, SAFE, IG, DRG, and LUP for investigating, managing, and capitalizing on customer incidents.
Qualifications
- Technical university degree (preferably in automotive, mechanical or electrical/electronics)
- Relevant experience in the field
- Automotive and vehicle knowledge
- Advanced French
- Advanced English
Benefits
- Benefit Platform
- Holiday Voucher
- Private medical insurance
- Performance bonus
- Easter and Christmas bonus
- Employee referral bonus
- Bookster subscription
- Work from home options depending on project #LI-AT1
Other facts
About Expleo
Expleo is a global engineering, technology and consulting service provider that partners with leading organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses.
Expleo benefits from more than 50 years of experience developing complex products, optimising manufacturing processes, and ensuring the quality of information systems.
Leveraging its deep sector knowledge and wide-ranging expertise in fields including AI engineering, digitalisation, hyper-automation, cybersecurity and data science, the group’s mission is to fast-track innovation through each step of the value chain.
As a responsible and diverse organisation, Expleo is committed to doing business with integrity and working towards a more sustainable and secure society.
Expleo boasts an extensive global footprint, powered by 18,000 highly-skilled experts delivering value in 29 countries and generating more than €1.4 billion in revenue.
What you'll do
- The Incident Analysis Specialist will manage incidents reported on multiple projects and identify opportunities for product improvement. They will coordinate actions and facilitate activities until the root cause is identified.
Ready to join Expleo?
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