E
Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357
full-time•White Hall
About this role
Top reasons to work with for my client:
Job Type : Full Time
Location : Pine Bluff, Arkansas
Pay : Great Pay, Benefits
Job Description
What you will be doing:
Experience you will need:
#INDEH123
- Our client operates internationally and is known for its focus on innovation in printing services.
- Invests in employee growth through training programs, mentorship opportunities, and career advancement initiatives.
- Excellent benefits
- Autonomy in the work place
- Well liked management
Job Type : Full Time
Location : Pine Bluff, Arkansas
Pay : Great Pay, Benefits
Job Description
What you will be doing:
- Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of Flint Group's water and solvent based product lines.
- Oversee on-site troubleshooting, ink optimization, and product performance evaluations.
- Coordinate and lead press trials, product introductions, and technical audits at customer facilities.
- Collaborate with R&D, sales, manufacturing, and regulatory teams to deliver tailored technical solutions that meet customer needs.
- Develop and implement technical service strategies that support customer retention, growth, and innovation.
- Build strong relationships with key customer stakeholders, acting as the primary technical point of contact.
- Provide guidance and mentorship to technical representatives or field service personnel, where applicable.
- Maintain detailed technical documentation, service reports, and communication logs to support proactive issue resolution and continuous improvement.
- Ensure compliance with safety, environmental, and regulatory standards, particularly regarding solvent handling, emissions, and product stewardship.
Experience you will need:
- Education: Bachelor's degree in Chemistry, Printing Technology, Engineering, or a related technical field is preferred.
- 5+ years in a technical role supporting wide web flexographic and/or gravure printing.
- Proven experience with water based and solvent based inks and coatings used in flexible packaging.
- Demonstrated ability to lead customer-facing technical engagements and manage technical projects independently.
- Strong knowledge of pressroom processes, ink/substrate interactions, drying systems, and surface treatments.
- Skilled in color matching, print troubleshooting, and print defect analysis.
- Effective communicator with excellent customer service and cross-functional collaboration skills.
- Able to travel frequently (up to 70%) to customer sites, manufacturing plants, and regional meetings.
#INDEH123
What you'll do
- Manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of product lines. Collaborate with various teams to deliver tailored technical solutions and maintain strong relationships with key customer stakeholders.
About ExpertHiring
ExpertHiring specializes in quickly finding top talent not easily uncovered by corporate recruiters or other agencies. We do this by merging the power of Artificial Intelligence with our highly trained and experienced recruiting staff.
Access to unique, hidden talent
Just like Google indexes the world’s information, we index the world’s talent making previously un-findable talent accessible to our highly skilled recruiters. Many of our candidates are not found by other agencies since they are not on job boards or LinkedIn.
More quality candidates, not just more candidates
Don’t settle for mediocre talent just to fill a role. Our technology finds a broader selection of the best candidates. Once we find them, we don’t just tell about the job – we sell them on your company!
Faster hiring
Hire in days – not weeks or months. Our technology cuts the time to hire. Our system finds people with the exact set of skills you need -- faster than a recruiter alone can.
Better screening
You won’t waste time talking to unqualified candidates. You’ll receive hand-vetted candidates in a personalized skill-screening report. See exactly how they rate in the top skills the hiring manager needs. Our curators screen for the human aspects of a quality hire: personality, attitude, and organizational fit.
Ready to join ExpertHiring?
Take the next step in your career journey
Frequently Asked Questions
What does a Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 do at ExpertHiring?
As a Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 at ExpertHiring, you will: manage and lead technical support for wide web flexo and gravure customers, ensuring optimal use of product lines. Collaborate with various teams to deliver tailored technical solutions and maintain strong relationships with key customer stakeholders..
Is the Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 position at ExpertHiring remote?
The Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 position at ExpertHiring is based in White Hall, Arkansas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 position at ExpertHiring?
You can apply for the Technical Services Lead – Printing & Coatings(REMOTE) #ESF6357 position at ExpertHiringdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.