Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

Job description

Job Summary:

ServiceNow Developer will provide administration, application development, maintenance, and technical support by using good practice and web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

Lead design, configuration, and development of ServiceNow Event Management solutions, ensuring enterprise-grade capability and scalability.

As a ServiceNow Developer the resource will have both technical and creative design input to develop, configure and maintain this application. This is the perfect opportunity for you if you are interested in developing your skillset and growing quickly on the ServiceNow platform.

Key responsibilities: 

·         Designs, develops, and maintains simple ServiceNow workflows to automate/digitize manual processes.

·         Hands-on design, development and deployment experience with the ServiceNow platform

·         Use of scripting tools and ServiceNow functionality where required.

·         Act as a support contact for the business

·         Working within an Agile framework to deliver high quality development to our user base

·         Contribute to the global ServiceNow strategy

·         Develops clear and concise technical and process documentation, making use of the knowledgebase module within ServiceNow.

·         Troubleshoot issues within Event Management modules and related integrations; provide ongoing support and enhancements.

·         Create and maintain reports and dashboards as required.

·         Assists the product team and business owners in finding creative ways to solve business problems and make them more effective.

·         Works with the product team to refine end-user stories before development begins.

·         Answers technical and configuration questions.

·         Coordinates and solves complex technical data and transformation issues.

·         Customizes ServiceNow configurations, including custom scripts, workflows, and orchestration activities.

Qualifications

·         Exposure to capabilities in the latest ServiceNow platform

·         Knowledge on Integration Hub, Flow Designer, UI Framework and UI Builder is a plus.

·         8+ years of overall IT experience; 5+ years hands-on with ServiceNow ITOM, especially Event Management.

·         Bachelor’s degree in Computer Science, Information Services, or related field preferred.

·         ServiceNow System Administration certification and/or ServiceNow Application Development certification required. Having Event Management or Discovery certifications will be preferred.

·         Solid Understanding of ServiceNow data architecture

·         4+ years of experience in Agile/Scrum development environments.

·         Experience with Integrations of 3rd party tools using (web services, REST, email, MID, etc…).

Qualifications

• Bachelor’s degree in Computer Science, Information Services, or related field preferred.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian Careers - Creating a better tomorrow together

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