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Business Intelligence Analyst (Sigma)
full-timeHeredia

Summary

Location

Heredia

Type

full-time

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About this role

Company Description

Experian is a global company in data services, helping organizations and consumers manage risk and make informed decisions. We empower individuals and businesses at important life moments, from purchasing a home to expanding customer bases. With over 125 years of experience, we specialize in data gathering, analysis, and fraud prevention. Our 21,700 employees across 30 countries are dedicated to innovation and creating opportunities for a better tomorrow. Recently ranked the fifth-best company to work for in Costa Rica, we prioritize inclusive culture, employee well-being, and career development. Join us at www.experian.com/careers to be part of our team.

Job Description

Experian CreditMatch is expanding strategic partnerships with lender-partners, and visibility into campaign performance is key to helping partners make informed decisions. As a Product Data Analyst, you will design and deliver intuitive dashboards and insights that empower partners to optimize campaigns and improve outcomes. This role combines analytics engineering, dashboard design, and business acumen to translate complex data into actionable, partner-ready visualizations. You will own the end-to-end delivery of reporting solutions, ensuring accuracy, security, and performance while driving transparency across the CreditMatch platform. You will report to the Director of Partner Platform Strategy.

 

Responsibilities

  • Design, build, and maintain Sigma dashboards leveraging Snowflake data to deliver actionable insights for lender-partners.
  • Translate partner feedback and product use cases into clear requirements, metrics definitions, and dashboard enhancements.
  • Validate data accuracy and business logic by applying advanced SQL and understanding complex data models.
  • Troubleshoot and resolve reporting issues, ensuring dashboards meet performance and usability standards.
  • Collaborate with internal teams (Product, Data Engineering, Analytics) to onboard new data elements and improve reporting capabilities.
  • Present dashboards and insights to stakeholders, promoting adoption and driving data-informed decision-making.

Qualifications

  • Bachelor's degree in a quantitative field (Computer Science, Data Science, Engineering, Math) or equivalent experience.
  • Hands-on experience building dashboards in Sigma Computing (experience with Tableau or similar BI tools is a plus).
  • Strong proficiency in Snowflake and advanced SQL, including joins, performance optimization, and schema navigation.
  • Ability to work with large datasets, validate metric logic, and ensure data integrity end-to-end.
  • Knowledge of data visualization best practices and UX principles to create clear, user-friendly dashboards.
  • Excellent communication and stakeholder management skills, with experience presenting insights to technical and non-technical audiences.

Additional Information

Benefits/Perks:

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work/Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.

 

This is a fully remote job opportunity. #LI-Remote

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

 

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

  • Employee Status: Regular
  • Role Type: Home
  • Department: Sales & Business Development
  • Schedule: Full Time
  • Shift: Day Shift
  • Other facts

    Tech stack
    Business Intelligence,Data Analysis,SQL,Dashboard Design,Data Visualization,Snowflake,Analytics Engineering,Stakeholder Management,Data Integrity,User Experience,Communication,Collaboration,Troubleshooting,Performance Optimization,Metric Validation,Data Gathering

    About Experian

    Somos uma Datatech, líder global em soluções de inteligência para análise de riscos e oportunidades com foco nas jornadas de crédito, autenticação e prevenção à fraude.

    Temos presença global com expertise local, estamos em 30 países e atuamos há 55 anos no mercado brasileiro.
    Contamos com os melhores talentos, mais de 21 mil colaboradores no mundo e quase 5 mil no Brasil.

    Trabalhamos sempre para criar um ambiente diverso e equilibrado para todas as nossas pessoas. Por isso, temos tanto orgulho de estarmos sendo continuamente reconhecidos como uma das melhores empresas para se trabalhar pelo Great Place to Work, Linkedin e Employers for Youth.

    E não para por aí. Aqui, inovação é o nosso combustível e não é à toa que a gente sabe quem é quem. Temos o maior ecossistema de big data da América Latina e a ele somamos tecnologia de ponta para revelar o que nem todos conseguem ver e ir além do óbvio.

    Com um portfólio completo e flexível, enxergamos o todo e à frente. Antecipamos o futuro para oferecer a pessoas e empresas um caminho que transforme, hoje, a incerteza do risco na melhor decisão.

    É assim que ajudamos pessoas a realizarem seus sonhos e empresas a prosperarem. Que trabalhamos por um Brasil com mais inclusão financeira. Afinal, trabalhar na Serasa Experian é muito mais do que as pessoas imaginam. É criar um amanhã melhor para todos, ampliando oportunidades aqui e agora.

    Team size: 1,001-5,000 employees
    LinkedIn: Visit
    Industry: Information Services

    What you'll do

    • The Business Intelligence Analyst will design and maintain dashboards to provide insights for lender-partners, ensuring accuracy and performance. This role involves collaborating with internal teams to enhance reporting capabilities and presenting insights to stakeholders.

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    Frequently Asked Questions

    What does a Business Intelligence Analyst (Sigma) do at Experian?

    As a Business Intelligence Analyst (Sigma) at Experian, you will: the Business Intelligence Analyst will design and maintain dashboards to provide insights for lender-partners, ensuring accuracy and performance. This role involves collaborating with internal teams to enhance reporting capabilities and presenting insights to stakeholders..

    Why join Experian as a Business Intelligence Analyst (Sigma)?

    Experian is a leading Information Services company.

    Is the Business Intelligence Analyst (Sigma) position at Experian remote?

    The Business Intelligence Analyst (Sigma) position at Experian is based in Heredia, Costa Rica. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Business Intelligence Analyst (Sigma) position at Experian?

    You can apply for the Business Intelligence Analyst (Sigma) position at Experian directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Experian on their website.