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Team Manager- Technology Support - Brazil
full-timeSão Paulo

Summary

Location

São Paulo

Type

full-time

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About this role

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

You are responsible for guiding the day-to-day execution of work. You ensure your team is focused, well-supported, and aligned to business priorities. Through strong people development, clear backlog management, and effective stakeholder communication, you help translate strategic direction into meaningful results. You foster a culture of accountability, continuous improvement, and collaboration, ensuring your team delivers value today while building capability for the future

  • Team Leadership: Lead a GT team by providing clear direction, support, and coaching to team members. Foster a positive team culture focused on collaboration, accountability, and results.
  • Work Execution: Manage the flow of work, ensuring priorities are clear, work is well-organized, and your team is consistently delivering against business needs.
  • People Development: Provide regular feedback, mentorship, and growth opportunities to help your team build skills and advance their careers.
  • Backlog & Process Management: Serve as Product Owner or backlog manager, using Agile practices to prioritize work, remove blockers, and improve delivery efficiency.
  • Stakeholder Collaboration: Partner with business stakeholders and other GT teams to ensure technology services and solutions meet operational goals.
  • Communication: Keep stakeholders and leadership informed on team progress, risks, and accomplishments.
  • Operational Support: Oversee system or service health, support case resolution, and ensure your team is responsive to issues and opportunities.
  • Process Improvement: Continuously improve how your team works by refining internal processes, documentation, and team standards.
  • Compliance & Risk Awareness: Ensure your team follows enterprise standards related to security, data protection, and operational compliance.
  • Team Representation: Represent your team in department meetings, cross-team planning, and global/regional initiatives.

Qualifications

  • 3+ years of experience in IT, such as software development, analytics, infrastructure, automation, or IT service delivery.
  • Experience working directly with business stakeholders to understand needs, manage priorities, and deliver results.
  • Strong organizational skills with the ability to manage multiple workstreams and adapt to shifting priorities.
  • Proven track record of mentoring and developing team members to grow technical and professional capabilities.
  • Experience building team or project visions, goals, and measurements. 
  • Experience with Agile practices such as Scrum or Kanban and managing team backlogs.
  • Understanding of enterprise standards related to security, compliance, and change management.
  • Excellent communication and collaboration skills across teams and departments.
  • Familiarity with Expeditors’ or logistics systems, services, and operational processes (preferred)
  • Experience working in a distributed or global team environment (preferred)

Additional Information

 What We Offer

  • Attractive Salary & Compensation Package – We offer a competitive base salary to ensure your contributions are recognized and rewarded.
  • Be a Stakeholder – Take part in our success through employee stock plan.
  • Grow With Us – Tailored development plans, internal training, and access to LinkedIn Learning.
  • Regular Feedback & Coaching – We invest in your growth through meaningful conversations and support.
  • Team Spirit That’s Real – A collaborative culture where respect and support are part of everyday life.
  • Modern Workspaces – Bright, air-conditioned offices with an open-door mindset that encourages communication.
  • Fun & Recognition – From holiday parties to team outings and employee awards, we love to celebrate success.
  • Long-Term Career Opportunities – We’re growing fast and want you to grow with us in a truly international environment.

Other facts

Tech stack
Team Leadership,Work Execution,People Development,Backlog Management,Stakeholder Collaboration,Communication,Operational Support,Process Improvement,Compliance Awareness,Agile Practices,Mentoring,Organizational Skills,Technical Expertise,Logistics Systems,Global Team Environment

About Expeditors

Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.

We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers'​ supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors'​ comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.

To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."​

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Transportation, Logistics, Supply Chain and Storage
Founding Year: 1979

What you'll do

  • The Team Manager is responsible for guiding the day-to-day execution of work, ensuring the team is focused and aligned with business priorities. They foster a culture of accountability and continuous improvement while managing work execution and stakeholder collaboration.

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Frequently Asked Questions

What does a Team Manager- Technology Support - Brazil do at Expeditors?

As a Team Manager- Technology Support - Brazil at Expeditors, you will: the Team Manager is responsible for guiding the day-to-day execution of work, ensuring the team is focused and aligned with business priorities. They foster a culture of accountability and continuous improvement while managing work execution and stakeholder collaboration..

Why join Expeditors as a Team Manager- Technology Support - Brazil?

Expeditors is a leading Transportation, Logistics, Supply Chain and Storage company.

Is the Team Manager- Technology Support - Brazil position at Expeditors remote?

The Team Manager- Technology Support - Brazil position at Expeditors is based in São Paulo, São Paulo, Brazil. Contact the company through Clera for specific work arrangement details.

How do I apply for the Team Manager- Technology Support - Brazil position at Expeditors?

You can apply for the Team Manager- Technology Support - Brazil position at Expeditors directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Expeditors on their website.