EF
Credit Bureau Reporting Specialist
full-time•Pike County•$0k - $0k
About this role
At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Job Description
Job Summary:
The Credit Bureau Dispute Specialist will be assigned to manage the following processes as needed: Indirect and/or Direct Dispute Investigations, Credit Reporting Agency Rejects, CBR control reports, as well as any manual updates. The Credit Bureau Dispute Specialist will be responsible for highlighting any potential reporting logic concerns identified during investigation of disputes.
Job Duties:
- Investigate and respond accurately and timely to credit bureau disputes and/or Investigate and correct accounts as applicable.
- Monitor Credit Reporting controls to ensure compliance to policy and procedures.
- Maintain current knowledge of CDIA guidelines for reporting and responding to disputes, including Metro2 knowledge according to the Credit Reporting Resource Guide.
- Investigate and respond accurately and timely to Adverse Action and Inquiry Removal requests, including responding directly to the consumer.
- Investigate and respond accurately and timely to Validation of Debt and Goodwill requests, including responding directly to the consumer.
- Ensures compliance with Exeter’s policies & procedures, safety, state and federal laws, regulations and standards.
- Other duties as assigned/ required
Education and Work Experience:
- High School Diploma or equivalent. College degree preferred.
- Two (2) years of credit bureau reporting and disputes experience.
- (One) 1 to (two) 2 years of work-related experience, in the finance or credit related industry preferred.
- Previous experience with the eOscar Dispute software
- Excellent written and verbal communication skills
- Excellent project solving skills
- Able to work well with people from many different disciplines with varying degrees of technical experience
- Self-motivated with the ability to complete multiple tasks with minimal supervision.
- Ability to adapt to a rapidly changing environment
- Strong team player with a high level of professionalism and initiative
#LI-Remote
Exeter Finance LLC is an Equal Opportunity Employer.
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
19.50 USD-$24.00What you'll do
- The Credit Bureau Reporting Specialist will manage dispute investigations and ensure compliance with credit reporting policies. They will also respond to various requests from consumers regarding their credit reports.
About Exeter Finance
At Exeter, we are committed to helping consumers find the right financing for their next vehicle purchase. We work with thousands of franchised and independent auto dealers nationwide to make vehicle ownership possible for everyone.
We have helped more than one million consumers purchase the cars and trucks they want by providing the financing solutions they need. And all along the way, we’ve remained dedicated to the development and representation of our people, which earned us nationwide recognition as one of Forbes’ best midsize employers in 2023 and 2024.
Our mission is to create an enhanced employee experience and superior value for our stakeholders by building exceptional relationships and providing competitive financial solutions.
Our vision is to be a premier employer, auto finance company and lender of choice known for its People, Performance and Service.
NMLS #967404
For more information, visit
https://www.nmlsconsumeraccess.org
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Frequently Asked Questions
What does Exeter Finance pay for a Credit Bureau Reporting Specialist?
Exeter Finance offers a competitive compensation package for the Credit Bureau Reporting Specialist role. The salary range is USD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.
What does a Credit Bureau Reporting Specialist do at Exeter Finance?
As a Credit Bureau Reporting Specialist at Exeter Finance, you will: the Credit Bureau Reporting Specialist will manage dispute investigations and ensure compliance with credit reporting policies. They will also respond to various requests from consumers regarding their credit reports..
Is the Credit Bureau Reporting Specialist position at Exeter Finance remote?
The Credit Bureau Reporting Specialist position at Exeter Finance is based in Pike County, Arkansas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Credit Bureau Reporting Specialist position at Exeter Finance?
You can apply for the Credit Bureau Reporting Specialist position at Exeter Financedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.