About this role
We’re looking for a TikTok Shop Manager to own the backend, operations, and performance of our TikTok Shop as we scale.
This role is responsible for making sure everything behind the scenes is tight. From product setup and pricing, to promotions, inventory, compliance, and reporting. You’ll be the connective tissue between teams, ensuring TikTok Shop is not just live, but optimized, reliable, and ready to grow.
This is an operator role, not a content role. You don’t need to be on camera. You need to know how TikTok Shop actually works.
What You’ll OwnTikTok Shop Operations- Own day-to-day management of our TikTok Shop backend
- Ensure product listings, pricing, bundles, promos, and discounts are accurate and optimized
- Manage catalog setup, compliance, and platform requirements
- Troubleshoot issues quickly (listings, payouts, errors, flags)
- Partner with Ops and Supply Chain to align inventory, fulfillment, and forecasts
- Work with CX to ensure smooth post-purchase experience and issue resolution
- Collaborate with Creative and Live teams to ensure shop setup supports conversion
- Align with Finance on payouts, fees, and reporting
- Monitor TikTok Shop KPIs: GMV, conversion rate, AOV, refunds, cancellations
- Identify bottlenecks and opportunities to improve performance
- Build processes that allow TikTok Shop to scale without breaking
- Stay ahead of TikTok Shop feature updates and best practices
- Support affiliate setup, tracking, and compliance
- Ensure product links, commissions, and promotions are set up correctly
- Help creators sell effectively by making the shop frictionless
- TikTok Shop runs smoothly with minimal issues or surprises
- Products, promos, and inventory are always live, accurate, and optimized
- Cross-functional teams trust the shop setup and process
- TikTok Shop revenue scales without operational chaos
- Experience managing TikTok Shop, marketplaces, or social commerce platforms
- Strong operational and systems mindset
- Detail-oriented and proactive. You catch issues before they become problems
- Comfortable working cross-functionally with multiple teams
- Data-aware and performance-driven
- Able to move quickly in a fast-changing platform environment
- Prior experience scaling TikTok Shop for a DTC or CPG brand
- Experience with creator/affiliate commerce
- Familiarity with fulfillment, logistics, and inventory systems
- Comfortable navigating platform compliance and policies
- Competitive compensation
- Health care + wellness stipend
- 401(k)
- Remote-friendly work environment
- Product perks (yes, lots of Everyday Dose)
Other facts
About Everyday Dose Inc.
Coffee is “wakeup technology” that has not materially improved in 1,500 years. We are changing that. 50% of Americans have a gene variant that makes metabolizing caffeine difficult, causing jitters, bloating, and stomach problems. Most people shrug their shoulders and say, “Welp, that’s coffee.” Instead of shoulder shrugging, we’ve developed a priority blend of coffee, functional mushrooms, collagen protein, and nootropics to promote focus, energy, immunity, and gut health. No crash. No B.S. We’ve served 1,000,000 customers in the past 3 years. There are 150,000,000 coffee drinkers left. We’re less than 2% done. Come join us for the remaining 98%.
We offer an alternative to normal coffee and stimulants. We are the first mushroom company to combine functional mushrooms, collagen protein and nootropics to activate your DOSE (Dopamine, Oxytocin, Serotonin & Endorphins).
What you'll do
- The TikTok Shop Manager will oversee the backend operations of the TikTok Shop, ensuring product listings, pricing, and promotions are optimized. They will also coordinate with various teams to ensure smooth operations and performance scaling.
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