Summary
Location
Berlin
Type
full-time
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About this role
Eversource will not offer immigration-related sponsorship for this position. Applicants who require immigration sponsorship—either now or in the future—should not apply. This includes, but is not limited to, direct company sponsorship, listing Eversource as the employer of record on immigration documents, or any work authorization that requires company involvement or documentation (e.g., H-1B, OPT, STEM OPT, CPT, TN, J-1, O-1, etc.).
As Distribution System Operator, you will plan, coordinate, and direct switching and tagging operations, issue clearances, monitor system loads, and support emergency restoration efforts for the electric distribution system. You will coordinate activities with CONVEX and other regions when system conditions cross jurisdictional lines.
Training Program
Candidates are hired as apprentices and undergo a 12–18-month training program, including written exams and board evaluations. Successful completion of the training program is required to remain in the position.
Essential Functions:
- Operate and maintain the Network Management System (NMS) and SCADA equipment.
- Write, check, approve, and issue switching, and tagging instructions.
- Analyze trouble calls and initiate corrective actions, including crew dispatch.
- Monitor circuit and substation loads and voltages to ensure safe operation.
- Support emergency restoration efforts, including Division EOCs and RMTs.
- Maintain accurate system diagrams and databases reflecting current system status.
- Coordinate switching with CONVEX and other internal/external stakeholders.
- Prepare and maintain operational records and reports.
- Assist in training new operators and support NMS instruction.
- Develop and maintain operating instructions in collaboration with Grid Management.
- Coordinate dispatching with internal teams and external agencies (e.g., police, fire, DEP).
- Subject to on-call duty.
Accountability/Authority
- Ensure/Approve accurate and safe switching/tagging instructions and issue clearances.
- Efficiently direct restoration activities, following company policies and procedures.
- Provide timely and accurate reporting.
- Maintain effective coordination with internal and external stakeholders.
- Operate SCADA and related technologies proficiently.
Qualifications
Education:
- High school diploma or the equivalent is required; associate’s degree in electrical discipline preferred.
Experience:
- Three (3) years of electrical utility experience is preferred.
- Skills & Knowledge “preferred”:
- Thorough knowledge of switching/tagging procedures and understanding of distribution system operations.
- Thorough knowledge of applicable PC-based and other technologies, with the ability to learn future technologies.
- Ability to analyze electric distribution system problems and act accordingly.
- Ability to act as customer advocate by assuring accurate and timely information is communicated on ETRs (Estimated Time of Restoration) and restoration remarks.
Testing Requirement:
- Successful candidates will be required to pass pre-employment System Operator/Power Dispatcher (SO/PD) Test.
Working Conditions:
- Ability to perform under emergency stress conditions.
- Must be available to work emergency restoration assignment as required.
- Must be able to work rotating shifts
- Must be available to travel between MA/CT/NH as necessary.
Compensation
- Starting salary: $53.17/hour, with progression per union contract.
- Visit our careers site for benefits overview.
Please include a resume when completing your on line application.
#elecadj
Competencies:
Build trusting relationships
Manage and develop people
Foster teamwork and cross-functional collaboration
Lead change
Communicate strategic vision
Create an engaged workforce
Focus on the customer
Take ownership & accountability
Build trusting relationships
Worker Type:
RegularNumber of Openings:
1Emergency Response:
Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.
EEO Statement:
Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.
VEVRRA Federal Contractor
Other facts
About Eversource Energy
Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and New Hampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.4 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team- , talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.
What you'll do
- As a Distribution System Operator, you will plan, coordinate, and direct switching and tagging operations, monitor system loads, and support emergency restoration efforts for the electric distribution system. You will also coordinate activities with CONVEX and other regions when system conditions cross jurisdictional lines.
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