About this role
Description de l'entreprise
Anko Technologies accompagne les organisations pour faire évoluer leurs infrastructures vers un cloud souverain, sûr et conforme aux exigences réglementaires. Ses 120 collaborateurs conçoivent des solutions sur mesure – infrastructures opérées depuis des datacenters Tiers 3+ en France, services managés, trajectoires de migration – alliant maîtrise technique, proximité et transparence.
Alternative crédible aux hyperscalers, Anko Technologies propose un cloud fiable, humain et enraciné localement, capable de sécuriser des environnements critiques.
Anko Technologies fait partie d’Everience, groupe international de conseil et de services numériques augmentés, pionnier de la symbiose Homme-IA en entreprise.
Description du poste
Nous recherchons pour notre client basé sur Paris un ingénieur poste de travail.
- Gestion de la plateforme Ivanti
- Administration d’Ivanti EPM/Neurons: architecture, upgrades, patching, sauvegardes, performance, haute dispo
- Catalogue et policies: devices groups, rules, content repositories, maintenance windows
- Sécurité & conformité: Ivanti Patch/Neurons for Patch, baselines, reporting de conformité
- Gestion des masters
- Conception et industrialisation des images Windows 10/11 (réf., drivers, WinPE, Sysprep)
- OSD: Ivanti OS Deployment/MDT, task sequences, post-provisioning, hardening (CIS/ANSSI)
- Cycle de vie des images: versioning, validation, pilotes constructeurs, optimisation performance
- Packaging & distribution applicative
- Packaging MSI/MSIX, scripts PowerShell (PSADT), transforms MST, remédiations
- Qualification applicative (dépendances, droits, contexte système/utilisateur), compatibilité Windows 11
- Distribution à grande échelle via Ivanti (ciblage, throttling, retries), gestion du rollback
- Patch Management & Sécurité
- Stratégie de patching OS et applicatif, canaux pilotes/prod, CAB si requis
- Suivi des vulnérabilités, intégration EDR/AV, BitLocker, WDAC/AppLocker, GPO sécurité
- Exploitation & Support N3
- Troubleshooting N3 (déploiements, drivers, apps, performance, profils)
- Analyse des logs Ivanti/Windows, diagnostics réseau (DNS/HTTP/SMB), remédiations automatisées
- Documentation, runbooks, transfert de compétences N1/N2
- Industrialisation & Qualité
- Automatisation via PowerShell/API Ivanti, standardisation des modèles et pipelines de build d’images
- CI/CD pour packages/applications, intégration GIT/Artefacts
- Veille, POC, amélioration continue, MEP sécurisées
- Gouvernance & Reporting
- Tableaux de bord: % conformité patch, taux de succès déploiements, backlog incidents
- Participation aux comités techniques/CAB, communication claire aux parties prenantes
Compétences techniques requises
- Ivanti: EPM, Neurons (UEM, Patch), OS Deployment, Security Controls
- Windows 10/11: image engineering, OSD, drivers, WinRE/WinPE, GPO, AD/AAD
- Packaging: MSI/MSIX, MST, App-V (souhaité), PSADT, AdminStudio/InstallShield/Orca/WiX
- Scripting: PowerShell avancé (modules, REST API, logging, erreurs), batch
- Sécurité poste: BitLocker/TPM, baselines CIS/ANSSI, AppLocker/WDAC, Defender
- Réseau/Infra: DNS/DHCP/PKI, proxy, partages, content distribution
- Outils connexes appréciés: Intune/Autopilot, SCCM/MECM, MDT, WSUS, ServiceNow ou Ivanti Service Manager, GIT, Chocolatey/Winget
Qualifications
Soft skills
- Rigueur et sens de l’industrialisation, culture de l’automatisation
- Orientation expérience utilisateur et service, pédagogie
- Capacité d’analyse et de résolution d’incidents complexes
- Communication claire, travail en équipe, documentation soigné
- Bac+3/5 en informatique ou équivalent
- 3 à 5 ans d’expérience min. en ingénierie poste de travail/UEM dont expérience significative sur Ivanti
- ITIL v4 (souhaité), certifications Ivanti (appréciées), Microsoft (MD-102/SC) un plus
- Français courant, anglais technique
Informations complémentaires
Tous nos postes sont ouverts aux personnes en situation de handicap
Other facts
About EVERIENCE
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change.
In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand.
As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy:
Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania).
Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week.
Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives.
For a no-obligation quote, we offer a free benchmark on the status of your technological services.
Digitalizing your processes is a matter of how, not if.
As soon as possible, not when.
Why not be supported by experts?
What you'll do
- The engineer will manage the Ivanti platform, including administration, security compliance, and image management. Responsibilities also include troubleshooting and support, as well as automation and reporting.
Ready to join EVERIENCE?
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