About this role
Company Description
Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution.
With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability.
Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data.
In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities.
Job Description
Everience Belgium is seeking a and goal-oriented Business Manager (W/M/X) to join our team in Brussels, Belgium. As a key player in our organization, you will be responsible for driving business growth, managing client relationships, and overseeing various projects.
- Lead business development initiatives, identifying and acquiring new clients and projects (70% of role)
- Utilize CRM tools to support commercial prospecting and maintain a qualified resource pool
- Develop and present appropriate commercial offers in response to relevant calls for tender
- Manage existing client portfolios, providing your own momentum to assigned territories
- Support ongoing service delivery by monitoring performance, scheduling, time management, and career development for team members
- Oversee client relationships, including needs assessment, pricing, timelines, contractual elements, and resource allocation
- Handle client invoicing and financial aspects of projects
- Identify and implement new strategies for territory growth
- Collaborate with cross-functional teams to ensure project success and client satisfaction
Qualifications
- Bachelor's degree in Business Administration, Management, or related field
- Proven track record in sales, particularly in service-based industries
- Excellent interpersonal and communication skills for managing client and candidate relationships
- Strong analytical and listening abilities to understand client and prospect needs
- Fluency in English and Dutch; additional languages are a plus
- Strong negotiation skills and the ability to close deals
- Detail-oriented approach with excellent organizational abilities
- Adaptability and resilience in a fast-paced business environment
- Collaborative spirit with the ability to work effectively in a team setting
Additional Information
What we offer:
- Attractive salary package according to Belgian employment law (Belgian open-ended contract under CP200), combined with performance-related benefits
- Company car
- Meal vouchers
- Hospitalization insurance
- Group insurance
All our positions are open to people with disabilities
Other facts
About EVERIENCE
Since 2012, we have been helping our clients in Business Development and achieving their goals in a market undergoing deep contraction and change.
In line with corporate objectives, since 2020, we have finalized the acquisition by the French company Helpline, a European leader in IT support, User Experience, and digital transformation, in our shared path of geographical expansion, and we have become part of the international group under the everience brand.
As part of the group, which employs over 5,000 people, we offer three main areas of business in Italy:
Helpdesk Support Managed Services: Ongoing support from technicians, system administrators, and network experts for the client infrastructure in corporate and enterprise environments, aimed at reducing costs through digitalization and the implementation of nearshore multilingual solutions (300 agents in Timisoara, Romania).
Break Fix Support and Technical Dispatch in Italy and Abroad: Through our technicians, partners, and suppliers, we support our clients in their global expansion projects, following them in different locations. We handle IMAC activities and distributed technological projects: we offer service management based on the ITIL framework across the entire process, 12 hours a day, 7 days a week.
Technology Consulting: Thanks to our background and corporate experience, we provide SMEs with proven solutions, allowing them to focus valuable energy on revenue generation and cost reduction. We design and implement customized IT solutions while respecting client requests and objectives.
For a no-obligation quote, we offer a free benchmark on the status of your technological services.
Digitalizing your processes is a matter of how, not if.
As soon as possible, not when.
Why not be supported by experts?
What you'll do
- The Business Manager will drive business growth, manage client relationships, and oversee various projects. Key tasks include leading business development initiatives and supporting ongoing service delivery.
Ready to join EVERIENCE?
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