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Night Shift Supervisor
full-timeCity of Brisbane

Summary

Location

City of Brisbane

Type

full-time

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About this role

Job Description

 

We are currently seeking a dedicated and proactive full time Night Shift Supervisor for our Brisbane Airport location.

Reporting to the Station Manager this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.

Why join Europcar?

  • Competitive hourly rate + shift loading + uncapped incentives

  • Boost your income with our performance-based incentive program

  • Ongoing training and career development opportunities

  • Work with a global brand across AU/NZ and beyond

  • Proudly ranked in the Top 30 of the 2025 GoodCompany Awards

  • Access same-day pay through our financial wellbeing partner

  • Earn cash rewards via our Employee Referral Program

  • Discounts on private health insurance with Bupa

  • Enjoy car rental, gym, flu shot and other exclusive employee discounts

  • Access travel perks through Accor’s All Heartists program

  • 24/7 wellbeing support via EAP and the Calm App

  • Be part of a supportive, high-performing team culture

Some of the key responsibilities include:

  • Assisting the Station Manager to exceed financial targets and KPI's in optimising revenue growth and maximising profitability

  • Effectively control station costs in accordance with set budgets

  • Ensuring Company damage policies are complied with to decrease the risk and/ or cost to accidents

  • Actively market and promote Europcar services within the specified station region

  • Exceed and surpass customer service expectations

  • Prepare accurate daily, weekly and monthly reports on agreed financial, operational station and fleet performance measures

To be considered, you should possess:

  • Experience working in a supervisory, team leader, or management position

  • Prior sales, retail, or customer service experience

  • Reporting and rostering in accordance with budgets

  • Experience working with KPIs

  • Clear and confident communication skills

  • Ability to work a 7 day rotating shift roster

  • Full drivers license

  • Full Australian work rights

About Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.

“We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly.

To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). 

More info: www.europcar-mobility-group.com

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe.  “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

More info at: www.europcar-mobility-group.com

Other facts

Tech stack
Supervisory Experience,Sales Experience,Customer Service Experience,Reporting Skills,Rostering Skills,KPI Management,Communication Skills,Budget Management,Revenue Growth,Cost Control,Marketing Skills,Customer Service Excellence,Team Leadership,Problem Solving,Proactivity,Attention to Detail

About Europcar

Europcar is the European leader in car and light vehicle rental operating in over 140 countries.

Europcar is proud to have 6,500 employees dedicated to delivering great customer experience.

Pioneering is Europcar legacy since 1949, making vehicle rental reliable, enjoyable and easy.

By offering a range of flexible and long-term solutions, Europcar is the ideal mobility partner to support all the business needs.

Europcar is the core brand of Europcar Mobility Group, a leading player in the mobility sector with the purpose to offer attractive alternatives to owning an individual vehicle, in a responsible and sustainable manner.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Travel Arrangements

What you'll do

  • The Night Shift Supervisor will assist the Station Manager in exceeding financial targets and optimizing revenue growth while ensuring compliance with company policies. They will also prepare reports on financial and operational performance measures.

Ready to join Europcar?

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Frequently Asked Questions

What does a Night Shift Supervisor do at Europcar?

As a Night Shift Supervisor at Europcar, you will: the Night Shift Supervisor will assist the Station Manager in exceeding financial targets and optimizing revenue growth while ensuring compliance with company policies. They will also prepare reports on financial and operational performance measures..

Why join Europcar as a Night Shift Supervisor?

Europcar is a leading Travel Arrangements company.

Is the Night Shift Supervisor position at Europcar remote?

The Night Shift Supervisor position at Europcar is based in City of Brisbane, Queensland, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Night Shift Supervisor position at Europcar?

You can apply for the Night Shift Supervisor position at Europcar directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Europcar on their website.