About this role
We are seeking motivated and organized individuals to join our team as Experience Planning Coordinators. In this role, you will assist clients with planning and coordinating memorable travel and leisure experiences by providing accurate information, organization, and ongoing support.
This position is well suited for candidates who enjoy client interaction, attention to detail, and working in a remote environment.
Key Responsibilities:
- Communicate with clients to understand their goals and preferences
- Provide accurate, up-to-date information and personalized recommendations
- Create well-organized plans and itineraries
- Support clients before, during, and after their experience
- Utilize online tools and systems for coordination and booking (training provided)
- Maintain professional and timely communication
What We Offer:
- Fully remote work environment
- Flexible scheduling
- Access to training and ongoing support
- Professional growth and development opportunities
- Travel-related perks and benefits (details provided during onboarding)
- Collaborative and supportive team culture
Qualifications:
- Strong communication and customer service skills
- High attention to detail and organization
- Comfort with technology and online systems
- Ability to learn new tools quickly
- Hospitality, travel, or customer service experience preferred
- Self-motivated with strong time-management skills
- Reliable internet access
Other facts
About ETS
ETS is a global education and talent solutions organization, enabling lifelong learners to be future ready. We advance the science of measurement to build the benchmarks for fair and valid skill assessment. We are committed to powering human progress by promoting skill proficiency, empowering upward mobility, and unlocking more opportunities for everyone, everywhere.
For more than 75 years, we have developed products and services based on rigorous research and our belief in the power of learning. Our portfolio consists of some of the world’s most trusted assessments - including the TOEFL® and TOEIC® exams, the GRE® and the Praxis® family of assessments - along with research, development and innovation that explores new frontiers in learning and measurement.
Our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners are able to improve their lives through education.
Visit www.ets.org to learn more.
What you'll do
- The Experience Coordinator will communicate with clients to understand their goals and preferences while providing accurate information and personalized recommendations. They will create organized plans and itineraries and support clients throughout their experience.
Ready to join ETS?
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