Estes Express Lines logo
Sales Account Manager
full-timeAlbuquerque

Summary

Location

Albuquerque

Type

full-time

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About this role

Job Summary:
  • Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
  • Provide reports on the sales activities for a given period of time
  • Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
  • Interface with the customer to understand the customer's overall objectives and requirements
  • Contact customers on a regular basis to maintain account relationship
  • Advise customer of Estes' new product and service offerings and obtain feedback on service products
  • Share details with customers on additional offerings to provide value added service
  • Expedite the resolution of customer concerns
  • Prepare and conduct service presentations to the customer
  • Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
  • Promote world-class customer care throughout the terminal
  • Meet and exceed predetermined sales goals and objectives and reports on progress weekly
  • Regular attendance is required.
  • This is not an all-inclusive list of job requirements and/or duties and may not contain all mental and physical capabilities necessary to perform the job at all times due to circumstances. Operational, safety and other needs may require the employee to perform any and all other duties as assigned. Employees are expected, and must be able to perform all such duties and tasks.
Qualifications:
  • Bachelor's Degree or any combination of education and experience which would provide an equivalent background; Master’s Degree a plus
  • Three years of experience in Sales highly preferred; LTL/transportation sales experience a plus
  • Ability to manage multiple accounts and priorities required
  • Strong verbal, written and listening communication skills required
  • Strong work ethic, organization and problem skills required
  • Strong Microsoft Office skills required
  • Must possess a valid driver’s license and an acceptable MVR.
  • Travel within assigned territory to develop customer relationships and overnight stays as needed for training and development required
  • Prior CRM experience preferred; SalesForce CRM experience highly preferred
  • Ability to work all shifts and in all areas relative to the needs of the terminal as business needs dictate
  • Must be able to lift approximately 20 lbs., or more if required by the essential functions of the job
  • Must be able to comply with all company policies, rules, procedures and Code of Conduct
  • Must be able to interact well with others
  • Must be able to work independently, or in a team setting
  • Must be capable of working under tight time constraints in a high volume environment with multiple priorities
  • Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations / procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines
  • Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check
  • Must be authorized to work in the United States
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The employee is frequently required to sit and use hands to finger, handle, or feel or operate computers and other standard office equipment. The employee is occasionally required to stand, walk, lift, twist, turn and reach with hands and arms. The employee must be capable of lifting a minimum of 20 lbs., or more if required by the essential functions of the job.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment ranges from quiet to loud as required by the essential functions of the job.
Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law. Come find your new career at Work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply, call the number on the website.


Other facts

Tech stack
Sales,Customer Relationship Management,Communication Skills,Organization Skills,Problem Solving,Microsoft Office,Account Management,Customer Care,Presentation Skills,Forecasting,LTL Transportation Sales,Time Management,Teamwork,Independence,Attention to Detail,Adaptability

About Estes Express Lines

Headquartered in Richmond, Virginia, Estes Express Lines is a leading, full-service freight transportation provider offering a complete range of shipping solutions including LTL, time critical, volume & truckload, global and custom solutions.

Founded in 1931 by W.W. Estes and still family-owned, the company began as a one-man-one-truck operation serving customers in rural southside Virginia. Today, Estes is the largest privately held carrier in the nation. One of the most respected total-solutions providers in the industry, the company delivers direct service throughout all of the U.S., Canada and Puerto Rico through more than 230 terminals, as well as door-to-door service to and from Mexico and a global freight-forwarding service footprint. For more about Estes, visit www.estes-express.com.

Estes values a diverse workforce and affirmatively promotes a company culture that embraces the concept that outcomes are improved when our workforce is made up of people with different viewpoints. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. Come find your new career at www.work4Estes.com! Applications are accepted online only through this website. If you need an accommodation to apply call the number on the website.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Truck Transportation
Founding Year: 1931

What you'll do

  • The Sales Account Manager is responsible for developing and implementing strategies to expand sales and promote transportation services within a designated territory. This includes maintaining customer relationships, advising on new products, and preparing service presentations.

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Frequently Asked Questions

What does a Sales Account Manager do at Estes Express Lines?

As a Sales Account Manager at Estes Express Lines, you will: the Sales Account Manager is responsible for developing and implementing strategies to expand sales and promote transportation services within a designated territory. This includes maintaining customer relationships, advising on new products, and preparing service presentations..

Why join Estes Express Lines as a Sales Account Manager?

Estes Express Lines is a leading Truck Transportation company.

Is the Sales Account Manager position at Estes Express Lines remote?

The Sales Account Manager position at Estes Express Lines is based in Albuquerque, New Mexico, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Sales Account Manager position at Estes Express Lines?

You can apply for the Sales Account Manager position at Estes Express Lines directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Estes Express Lines on their website.