Front Desk Agent - Full-Time
full-time•San Diego
About this role
Description
ABOUT US:
From the hacienda-style architecture to the lush gardens and scattered artwork, Estancia La Jolla is a true Southern California escape. This former ranch dates back to the late 1800s, a history the property celebrates and honors. In Estancia's 210 casually elegant rooms and suites, this AAA Four Diamond boutique hotel feels like home.
THE JOB:
As a Front Desk Agent, you will have the opportunity to meet and interact with people from all over the world! Our Front Desk Agents proudly showcase our hotel, amenities and surroundings. The Front Desk Agent is a highly visible role in which you directly impact the guests stay and have the ability to create memorable experiences for our guests.
YOU:
To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as Front Desk Agent requires skills such as patience, empathy, and a desire to make memorable experiences and provide excellent service for our guests.
OUR CULTURE:
Be part of our award-winning team named TOP Workplace in San Diego 2022-2024 and TOP Workplace USA 2023-2025 by our Team Members. Estancia La Jolla is a part of Noble House Hotels and Resorts offering a collection of luxury hotels and resorts in the Americas. To provide our guests with exceptional service and the most memorable experiences, we look for team members who share our core values. People who best fit Estancia La Jolla are sharp, hardworking team players. We look for candidates with experience in having fun!
THE OFFER:
In return, we offer competitive pay, health insurance benefits, Team Member and Family & Friends hotel and restaurant discounts within the Nobel House Hotel & Resorts family, Matching 401k (After 1 year), On-Demand Pay (Earned wage access before payday!) PTO, Complementary Parking, and Meals.
Requirements
THE IDEAL CANDIDATE WILL HAVE:
Experience within a Hotel/Resort environment.
Previous customer-related experience as an asset
Excellent communication skills and a professional presentation
Strong interpersonal and problem-solving abilities
Highly responsible & reliable, must be able to work evenings, weekends, holidays, and overnight shifts
At Estancia La Jolla Hotel & Spa, we take pride in supporting our initiatives towards Diversity, Equity Inclusion, and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply!
Estancia La Jolla Hotel & Spa is an equal opportunity employer M/F/V/D
EEO Statement
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities, and job performance.
What you'll do
- As a Front Desk Agent, you will meet and interact with guests, showcasing the hotel and its amenities. You will directly impact guests' stays and create memorable experiences.
About Estancia La Jolla, A Noble House Hotel
The 210-room Estancia La Jolla Hotel & Spa features a beautiful early California rancho-style setting on approximately ten tree-laden acres. The property pays homage to its rich history by emulating and utilizing materials from the original 1880s equestrian compound. The hotel includes a collection of freestanding Spanish buildings coupled with hidden courtyards and trailing pathways. Equestrian-style doors and sky-lit windows add a light and airy feeling to the plush guest rooms. Estancia’s award-winning landscaping is filled with native plants, signature design and unique botanical gardens.
This luxurious Southern California property features 47,000 square-feet of indoor and outdoor meeting and event space, including 22,190 square-feet of state-of-the-art conference facilities. A full service spa, complete with a private Couples Bungalow, and an outdoor relaxation area with adjacent meditation garden. To further promote a heightened sense of well-being, the hotel offers a courtyard, heated, saltwater pool and whirlpool, as well as an executive fitness center. Estancia La Jolla Hotel & Spa also boasts three award-winning restaurants and lounges, including: Mustangs & Burros and Greenfinch Restaurant & Bar.
Ready to join Estancia La Jolla, A Noble House Hotel?
Take the next step in your career journey
Frequently Asked Questions
What does a Front Desk Agent - Full-Time do at Estancia La Jolla, A Noble House Hotel?
As a Front Desk Agent - Full-Time at Estancia La Jolla, A Noble House Hotel, you will: as a Front Desk Agent, you will meet and interact with guests, showcasing the hotel and its amenities. You will directly impact guests' stays and create memorable experiences..
Is the Front Desk Agent - Full-Time position at Estancia La Jolla, A Noble House Hotel remote?
The Front Desk Agent - Full-Time position at Estancia La Jolla, A Noble House Hotel is based in San Diego, California, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Agent - Full-Time position at Estancia La Jolla, A Noble House Hotel?
You can apply for the Front Desk Agent - Full-Time position at Estancia La Jolla, A Noble House Hoteldirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.