About this role
Why Join Regency Oaks?
Established Community – Be part of a trusted CCRC with a strong reputation.
Stable Work Environment – Enjoy the security and support of a long-standing organization.
Competitive Pay – Earn a salary that reflects your skills and dedication.
Excellent Benefits Package - Full-time & Part-time Associates eligible for Medical, Dental & Vision coverage starting the next month following Hire Date!
401(k) with Employer Match – Secure your future with our generous retirement plan, fully vested after 90 days!
Gourmet Meal Availability for Staff – Enjoy fresh, chef-prepared meals while on shift.
Regency Oaks is an upscale Senior Living community located on 40 acres in Pinellas County. We offer a wide variety of beautifully appointed residential options, a wealth of exceptional services and amenities, and a full calendar of fun, engaging activities.
As a life care community, Regency Oaks makes aging in place simple. Residents are able to seamlessly transition from independent living to assisted living, and skilled nursing care, as their healthcare needs change.
Regency Oaks is recruiting for a hospitality focused Move In Coordinator to join our team!
PRINCIPLE DUTIES:
- Answers and directs incoming phone calls and assists with adding Prospects to the RSVP log for upcoming Marketing Events
- Greets and serves all visitors to the marketing office in accordance with the Life Care Services Extraordinary Impressions program
- Facilitates discussions and paperwork of UTO (unit turn over) work completed at the expense of the Community to “ready” an apartment for the next occupant – works collaboratively with the Contractor and the Manager of the Maintenance Department
- Working with the Contractor, Community Maintenance and Housekeeping departments to ensure timelines are set, met and achieved, in terms of when work begins and advances from department to department, ensuring an on-time move-in by the new Resident
- Processes and coordinates invoices between Contractor and New Resident for Resident Funded upgrades
- Serves as the primary marketing and sales contact for communication with other departments and Resident groups in regard to upcoming move-ins, etc.
- Redirects Residents to appropriate contact for questions, comments or concerns
- Maintains a professional appearance at all times
- Works with the in-coming resident on any Resident funded upgrades – this encompasses discussions on color selections on carpet or alternative upgraded flooring options; possible upgrades to tile in bathroom/s; possible upgrades to counter-tops in kitchen and/or bathroom/s; glass enclosing the lanai if not already done; adding other upgrades such as crown molding, special faucets, roll-in shower installation, additional of a stackable washer/dryer unit, etc.
- Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for construction/physical plant changes
- Prepares closing documentation and internal communication timely and accurately
- Serves as the primary contact with the future resident regarding move-in dates and details surrounding the move-in
- Update as needed the community move-in resource guide
QUALIFICATIONS:
- College degree with a minimum of two years related work experience.
- Organizational skills
- Experience in a professional office setting or hospitality environment, where good communication and customer relations skills are essential
- Proficient in the use of various software including all Microsoft Office applications
- Strong written and verbal communication skills
- Excellent proofreading skills
- Ability to multitask
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
#nonclinical
Other facts
About Essex Meadows
Walk through our doors and see the difference in the future with senior living and care. Set against a beautiful 1,000-acre natural preserve and just minutes from the shoreline, Essex Meadows leads the way in comprehensive senior living in Connecticut. When you work at Essex Meadows, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company-one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!
We Are a Community that Believes in Hospitality!
Simply put, residents come first. Essex Meadows provides a warm, welcoming environment that inspires residents to live their best lives. Team members are friendly and accommodating. The food is exquisite. The services and amenities are comprehensive. Each aspect of the community is designed to create the best possible experience of senior living in Essex, CT.
We Are a Community that Invests in the Future of Our Region!
Surrounded by the coastal forest known as The Preserve and minutes from the coastline, Essex Meadows is dedicated to preserving our area’s nature and wildlife for generations to come. Our community is LEED Gold Certified (Leadership in Energy and Environmental Design) in recognition of our sustainability efforts, energy and water efficiency, and indoor environmental quality. Residences at Essex Meadows are constructed with renewable materials and energy-efficient building practices.
What you'll do
- The Move In Coordinator will manage incoming calls, assist with marketing events, and facilitate the move-in process for new residents. They will coordinate with various departments to ensure timely apartment readiness and handle resident-funded upgrades.
Ready to join Essex Meadows?
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