Building Location:

520 Building - Duluth

Department:

1006190 TRAINING SUPPORT - REV CYCLE - EH SS

Job Description:

The Training Manager for Revenue Cycle Services is responsible for overseeing the development, delivery, and continuous improvement of training programs that support operational excellence across all revenue cycle functions. This role manages a team of process and training analysts who create and maintain workflows, training materials, and performance support tools. The Training Manager partners with operational leaders to identify skill gaps, align training with process improvement initiatives, and ensure staff are effectively prepared to meet quality, productivity, and compliance standards. The position also oversees training schedules, quality assurance programs, monitors program effectiveness, and drives consistency in processes and education across the revenue cycle organization.

Education Qualifications:

Key Responsibilities:

• Manages all performance indicators and standard of work tools
• Collaborates and communicates effectively with all stakeholders by attending all requested meetings, project workgroups and other collaboration efforts to provide necessary standard of work knowledge during development of acquisitions and new service lines
• Ensures growth opportunities for staff, balances FTEs in accordance with volumes and performance development for staffing
• Assists directors, operation managers, administrative operations and other stakeholders as applicable
• Completes projects as assigned

Required Qualifications:

• 3 years’ leadership experience in healthcare business operations experience in a clinic or hospital setting, or related healthcare industry including demonstrated leadership ability

Educational Requirements:

• Associate’s degree or higher. Must obtain bachelor’s degree within two years of hire or transfer date.

Licensure/Certification Qualifications:

FTE:

1

Possible Remote/Hybrid Option:

Remote

Shift Rotation:

Rotating Shift (United States of America)

Shift Start Time:

8:00

Shift End Time:

4:30

Weekends:

No

Holidays:

No

Call Obligation:

No

Union:

Union Posting Deadline:

Compensation Range:

$78,624.00 - $117,936.00

Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.