About this role
Overview
GIS Solution Engineer Team Leads are trusted technical advisors who play a key role in helping customers across the Civilian Sciences community, including DOI, USDA, DOT, and the tribal community, achieve their mission-critical goals. Partnering closely with Account Managers, fellow leaders, and a team of Solution Engineers, you’ll guide the technical vision, deliver impactful solutions, and drive the adoption of GIS to solve our customers’ most complex challenges.
In this role, you’ll combine leadership, coaching, and technical expertise to develop and inspire your team of Solution Engineers. You’ll collaborate with stakeholders across Esri and the National Government team, shaping strategies that showcase the value of ArcGIS and empowering customers to make better, data-driven decisions. At Esri, we celebrate curiosity, innovation, and a growth mindset, values that make this a place where you can do your best work while helping others do the same.
Responsibilities
- Empower your team. Manage the technical activities of your solution engineering team by working with account and sales managers to strategically lead all technical stages of the sales process. Mentor your team through active coaching, clear direction, and regular feedback. Cultivate a virtual team to support sales objectives and generate results.
- Be an expert. Be a technical leader of ArcGIS as well as a subject matter expert of civilian sciences. Demonstrate your advanced understanding of sales strategies and initiatives to develop complex solutions for Esri’s most strategic customers.
- Solve problems. Proactively craft and propose solutions that clarify how GIS brings business value to our customers by addressing the critical business challenges they face. Define and deliver complex strategies that align Esri technology with our largest customers’ business needs. Understand an organization’s business structure, associated workflows, third party business systems, and integration points.
- Build relationships. Present, demonstrate, and support selling Esri software and solutions as part of the account team. Gain access to technical enterprise-level decision makers and lead technical meetings that drive revenue. Partner closely with Sales leadership to align team strategies and goals.
- Tell our story. Design presentations for technical and non-technical audiences within Esri’s largest customers. Provide configuration guidance and best practices. Empower others to present at large conferences, trade shows, and executive engagements.
Requirements
- 8+ years of experience with Esri technology creating maps, performing spatial analysis, and configuring web applications
- 3+ years of experience mentoring, motivating, and coaching on a team
- Advanced understanding of current GIS technology, including the ArcGIS system to demonstrate Esri’s patterns of use for civilian sciences
- Broad knowledge of ArcGIS from an IT context (such as hardware, software, storage, security, networking, servers, databases, web services, virtualization, cloud computing)
- Demonstrated experience in technical consulting and conceptual solution design
- Demonstrated experience of actively participating in a sales process
- Remarkable presentation, interpersonal, and listening skills
- Ability to travel domestically or internationally up to 50%
- Bachelor’s degree in geography, computer science, or a related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.
Recommended Qualifications
- Experience and passion working with Civilian Sciences customers or the general sciences community with a general understanding of common data types, workflows, and problem sets
- Master’s degree in geography, computer science, or a related field
Questions about our interview process? We have answers.
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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Other facts
About Esri
Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where. We take a geographic approach to problem-solving, brought to life by modern GIS technology.
What you'll do
- The GIS Solution Engineer Team Lead will manage the technical activities of the solution engineering team and mentor team members through coaching and feedback. They will also craft solutions that align Esri technology with customer business needs and present these solutions to stakeholders.
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