Contract Type: Permanent 

Working Hours: 37 hours per week

Worker Type:  Onsite Worker

Salary: Starting Salary is £32,597 (Level one) rising to £35,412 per annum (pro rata for part-time)

Location: Eastcroft Depot, London Road, Nottingham, NG2 3AH

About the Role

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About You

The ideal candidate will have:

·        You can confidently organise logistics for all sorts of services—from waste and trade collections to street cleansing, bulky waste, white goods, and bin deliveries. You love bringing order to moving parts and making operations run smoothly

·        You’ve got a sharp eye for monitoring performance against SLAs and KPIs. When something’s slipping, you’re the first to spot it—and even better—the first to put things right

·        Whether it’s a resident with a query, a customer with a complaint, or a stakeholder needing an update, you communicate clearly and kindly—by phone, email, webform, or in person. You handle Have Your Say (HYS) cases with professionalism and empathy

·        You work smoothly with frontline crews, line managers, contractors, residents, developers, and community groups—helping everyone stay connected, informed, and able to deliver great service. You bring people together to keep operations running without disruption

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it.  We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Chidi Egenti, Service Manager— Domestic Waste, by telephone at 07950945695 or to contact me by email, please click here .

Closing Date: 2nd February 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 12th February 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. 

In addition to working within a great team and a competitive salary you will have access to:

• 26 days annual leave (rising to 33 days after 5 years’ service)  + bank holidays with the ability to buy additional leave annually
• Access to a generous, defined benefit pension scheme offering 17.9%
• Smart Working – to support your work life balance
• Health and wellbeing benefits including access to our Employee Assistance Programme
• Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
   
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.    

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.