About this role
Implement and configure IBM Netcool probes, including SNMP, CORBA, Kafka, JMS, and REST-based integrations, as per solution design. Configure probe properties, connectivity, security (SSL, authentication), and basic failover mechanisms. Maintain and update lookup files, rules files, and enrichment logic to support alarm normalization and routing. Develop and maintain probe rules for alarm parsing, severity mapping, enrichment, and deduplication. Implement basic ObjectServer automations, including triggers, procedures, and SQL scripts, following established standards. Support Impact policies and auto-ticketing workflows under guidance. Develop operational scripts using Shell, Perl, or Python to automate routine tasks and deployments. Execute functional, integration, and regression testing for new probes and enhancements. Validate alarm flows end-to-end from EMS → Probe → ObjectServer → WebGUI / ITSM. Perform basic performance validation and assist in load or soak testing. Provide L2/L3 support for production Netcool environments. Troubleshoot alarm ingestion issues, delays, duplicate alarms, and missing clears. Analyze logs from probes, ObjectServer, and middleware to identify root causes. Support incident, problem, and change management processes. 5+ years hands-on experience with IBM Netcool/OMNIbus, Tivoli Monitoring, or similar large-scale event management platforms, with a deep understanding of their internal mechanics and limitations. Expertise in integrating event management with IT Service Management (ITSM) tools, Orchestration platforms, and big data analytics stacks. Strong background in software engineering principles, with proficiency in Core Java and/or Python for designing and reviewing complex integrations and automation. Mastery of automation and DevOps practices: Infrastructure as Code (Ansible), CI/CD (Jenkins, GitOps), and containerization (Docker, Kubernetes). In-depth knowledge of telecom network technologies (4G/5G, OSS/BSS, FCAPS) and multi-vendor EMS/NMS landscapes. Exceptional analytical, problem-solving, and communication skills, with the ability to explain complex technical concepts to executive audiences. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: India (IN) || Noida Req ID: 779814
Other facts
About Ericsson
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
What you'll do
- Implement and configure IBM Netcool probes and maintain probe rules for alarm parsing and routing. Provide L2/L3 support for production environments and troubleshoot alarm ingestion issues.
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