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CMDB Manager
full-time•Bucharest
About this role
Ownership of CMDB o Manage the end-to-end lifecycle of the CMDB, including governance, data quality, and integrity of configuration items. o Work with SL lines and Infra teams who are responsible for the data entry. o Define and enforce policies, procedures, and standards for configuration management. o Ensure CMDB data is accurate, complete, and aligned with ITIL/ISO standards. o Regularly audit CI records and relationships to ensure compliance with business, technical, and security requirements. Process & Tooling o Maintain and optimize discovery, reconciliation, and data-integration tools (e.g., ServiceNow Discovery, SCCM, Azure, AWS integrations). o Collaborate with Service Management and IT Operations teams to align CMDB processes with Incident, Change, and Problem Management. Stakeholder Management o Act as the central point of contact for CMDB matters across IT, Security, Risk, and Business stakeholders. o Provide training and guidance to teams to ensure proper usage and updates of the CMDB. Reporting & Insights o Deliver regular reporting and dashboards on CI coverage, data quality, and compliance metrics. o Support audits, risk assessments, and governance reviews with accurate configuration data. Ability to translate technical data into business-relevant insights. Bachelor's degree in Computer Science, Information Systems, or related field (or equivalent experience). 5+ years of experience in IT Service Management, with at least 2+ years in Configuration/Asset Management. Hands-on experience with Atlassian Assets CMDB toolpreferred or equivilent CMDB knowledge (e.g., ServiceNow CMDB, BMC Atrium, Flexera, or similar). Experience with IT discovery tools and integrations (SCCM, JAMF, AWS, Azure, VMware, etc.). Excellent communication and stakeholder management abilities, with proven experience in driving a Configuration Management agenda across the business. Process-oriented with attention to detail. Continuous improvement and automation mindset. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. Primary country and city: Romania (RO) || Bucharest Req ID: 778904
What you'll do
- The CMDB Manager will manage the end-to-end lifecycle of the CMDB, ensuring data quality and governance. They will also act as the central point of contact for CMDB matters across various stakeholders.
About Ericsson
The future of mobile isn’t on the horizon, it’s happening now. At Ericsson, we’re building the foundation for an open network ecosystem where industries, developers, and enterprises thrive.
The convergence of 5G, AI, cloud, and network APIs isn’t just a technological shift; it’s a transformation that is redefining industries and enhancing everyday life. Open, programmable networks are enabling real-time innovation and unlocking new business models across the globe.
Imagine a world where developers can dynamically access network capabilities on demand, where enterprises don’t just use connectivity but shape it. This isn’t a distant vision, it’s the ecosystem we’re creating today.
Collaboration fuels everything we do. By working across industries, we’re designing a future where connectivity isn’t just seamless. It’s intelligent, programmable, and transformative.
The shift is happening. Are you part of it?
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Frequently Asked Questions
What does a CMDB Manager do at Ericsson?
As a CMDB Manager at Ericsson, you will: the CMDB Manager will manage the end-to-end lifecycle of the CMDB, ensuring data quality and governance. They will also act as the central point of contact for CMDB matters across various stakeholders..
Is the CMDB Manager position at Ericsson remote?
The CMDB Manager position at Ericsson is based in Bucharest, Romania. Contact the company through Clera for specific work arrangement details.
How do I apply for the CMDB Manager position at Ericsson?
You can apply for the CMDB Manager position at Ericssondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.