About this role
Location:
Wind Crest by Erickson Senior LivingJob Description
Our Security and Emergency Services department is currently seeking an experienced Emergency Dispatcher to manage multiple Security & EMS systems from a central location. You will dispatch both emergency and routine calls for service, while also building a rapport with residents and visitors by providing personalized customer service and hospitality. Make a difference in people's lives and become part of a team that makes safety a top priority.
Compensation: $20.00 - $22.00
What we offer
- A culture of diversity, inclusion, equity and belonging, which builds on our mission, vision and values
- Medical, dental and vision packages, including an annual reimbursement for qualified wellness expenses, personal health coaching and telemedicine options
- PTO Plans, PLUS company paid volunteer hours for eligible team members, in accordance with applicable state law
- 401k for all team members 18 and over with a company 3% match
- Onsite medical centers, providing wellness visits and sick care for all team members over 18 years of age
- 30% discount on food and drinks at on-site dining venues, plus additional healthy choice meal options at discounted prices!
- Growth Opportunities – grow with the company as we open new communities and expand on our existing ones!
How you will make an impact
- Track all pertinent information during your shift, and initiate the first level of the incident report for Security and Emergency Services Officer completion
- Monitor the Emergency Call System for independent living
- Track the status of residents involved in emergency situations
- Monitor Fire Alarm System
- Dispatch ambulance, private ambulances, or 911 as needed
What you will need
- Prior experience in 911 call-taking/dispatching or Emergency Medical Services preferred
- Ability to maintain composure and situational awareness while dealing calmly with emergencies, ambiguity, and new challenges
- Effective communication skills with residents, visitors, and staff at all levels
Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description.
Wind Crest is a beautiful 84-acre continuing care retirement community located in Highlands Ranch, Colorado, just minutes from Denver. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Wind Crest helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.
Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
Other facts
About Erickson Senior Living
Erickson Senior Living is the leading developer and manager of continuing care communities and home to 28,000 seniors across the United States. Each day, our 15,000 employees strive to provide the very best in care and service to the residents who choose to call us home. With first rate amenities and programs delivered in vibrant campus settings, Erickson Senior Living is setting a new standard of senior health and well-being.
Headquartered in Catonsville, Maryland and currently operating a national network of communities, we are poised for significant expansion in the high-growth senior housing and living market, creating opportunity at every level in the organization. Our leaders know that the Erickson vision of helping people live better lives is best realized when we grow and develop our employees, honor and engage our residents, and give back to the communities where we live and work.
Website: www.ericksonseniorliving.com
Careers: www.ericksonseniorlivingcareers.com
What you'll do
- The Emergency Dispatcher will manage multiple Security and EMS systems, dispatch emergency and routine calls, and track pertinent information during shifts. They will also monitor emergency systems and provide personalized customer service.
Ready to join Erickson Senior Living?
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