Ergon Associated Asphalt Partners - Night Dispatcher

Ergon Associated Asphalt Partners, a subsidiary of Ergon Inc., is looking for a Night Dispatcher at our Roanoke, VA location. The Dispatcher will be responsible for dispatching company and third party drivers to client sites to ensure timely and accurate delivery of customer loads. Additionally, the Night Dispatcher will assist in the processing of driver paperwork, customer invoicing, and bills of receipt.

This position will report directly to the Fleet & Dispatch Manager with dotted line to the Lead Dispatcher. This position will interface directly with company and third party drivers, customers, and vendors, as well as company employees at the terminal and Corporate Office.

General Responsibilities:

• Maintain Company confidentiality.
• Cooperate with executive officers, administrators, co-workers, customers and suppliers.
• Maintain open and effective communication with the Dispatcher, Lead Dispatcher, Terminal Manager, Fleet & Dispatch Manager, and Senior Transportation Manager.
• Maintain regular hours by being present and prepared to work during designated hours.
• Follow Company policies by conforming to the procedure outline in the Office Manual.
• Maintain a safe and organized work area.
• Maintain a competent level of understanding with equipment and trucks.
• Understand and apply all environmental health and safety rules and regulations according to the established Company policies and procedures.
• Work with the Fleet & Dispatch Manager and Lead Dispatcher to determine priorities.
• Work overtime, including nights and weekends, as needed.

Specific Responsibilities:

The Night Dispatcher works directly with the Lead Dispatcher, Fleet & Dispatch Manager, Terminal Manager, and Senior Transportation Manager. Specific duties include, but are not limited to the following:

• Prepare and complete an "Asphalt and Transport Ticket" for each scheduled load.
• Assist in review of Hours of Service (HOS) of drivers on Electronic Logging Device (i.e. Unassigned Miles and Log Corrections)
• Assist in maintaining all working & shared documents that address the location of all "Set-Off Equipment."
• Collect money and/or run credit cards for COD customers.
• Manage inventory of all truck and trailer parts in MTS.
• Complete clerical work related to dispatching motor vehicles to transport and receive product(s)
• Assist with providing route and destination information and special instructions to drivers.
• Assist in addressing and managing driver problems and emergency issues that arise after normal business hours regarding product loads, motor vehicles and other related transportation issues.
• Complete the "Weigh" process for all incoming and outgoing trucks receiving product loads including:
  • Weigh and record truck weight before receiving each product load;
  • Weigh and record the weight of ever loaded truck after it has been loaded with product;
  • Understand and use weighting scales and applicable equipment to record weigh data;
  • Complete and print "Asphalt and Trip Tickets." Retain the designated copy for dispatch record applicable load;
  • Request and receive every "Asphalt" or "Trip" ticket from each driver up of his/her return from a completed delivery;
• Provide detailed report to Dispatcher every morning at end of shift.

General Qualifications:

• High School Diploma/GED
• Excellent oral and written communication skills
• Solid computer skills and ability to learn new technology
• Previous trucking dispatch or transportation experience (preferred)

Physical Requirements:

• Able to sit or stand for long periods of time, as needed
• Manual dexterity to work at computer for long periods of time
• Able to comfortably stoop, bend, kneel and climb stairs
• Able to lift 50 lbs. as needed
• Able to travel to company locations, customers, and conferences, as needed; Travel potential 5%