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Unauthorized Absence (UA) Case Evaluator
full-timeAguadilla

Summary

Location

Aguadilla

Type

full-time

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About this role

Company Description

Our Job Corps programs at Equus Workforce Solutions power the nation's largest residential living initiative, changing the lives of thousands of young adults across the United States and Puerto Rico. More than just a training provider, we serve as a launchpad for possibility—equipping students with academic support, hands-on training, and nationally recognized credentials in today's most in-demand industries.

Every role within Job Corps—whether in administration, instruction, or support services—contributes to building brighter futures and empowering young people to thrive in the workforce and beyond. Our programs go beyond the classroom, fostering social growth, building confidence, and preparing students to become engaged, empowered citizens. Fueled by strong community and industry partnerships, Job Corps is a place where every success story begins—and where lives are changed every day.

Job Description

The Unauthorized Absence (UA) Case Evaluator plays a critical role in ensuring the success and well-being of trainees while maintaining the center's operational standards. This position demands a high level of professionalism, attention to detail, and commitment to trainee development.

  • Collaborate with CDSS to implement and maintain stringent security protocols, ensuring a safe environment for all trainees.
  • Work closely with CTR to facilitate timely and appropriate trainee placements within the designated service period.
  • Diligently monitor and uphold the center's UA percentage goal, implementing strategies as necessary to meet or exceed targets.
  • Develop and oversee comprehensive Personal Career Development Plans (PCDPs) for trainees, fostering a sense of ownership and conducting mandatory 60-day reviews to ensure continued progress.
  • Establish and maintain relationships with One-Stops, JTPA, and State Employment agencies to secure high-quality referrals for program graduates.
  • Identify and coordinate with CTS providers when specialized interventions are required, ensuring trainees receive necessary support.
  • Provide professional-grade personal and career counseling services to trainees, addressing individual needs and challenges.
  • Conduct monthly individual and group orientations, as well as crisis intervention sessions, maintaining a structured approach to trainee support.
  • Meticulously document all trainee progress in counseling folders and maintain up-to-date case notes in the CIS system on a monthly basis.
  • Implement and oversee the ESP panel process to effectively track and evaluate all student progress.
  • Conduct thorough evaluations for all students every 60 days, ensuring consistent monitoring of development and achievement.
  • Fulfill additional duties as assigned by management, maintaining flexibility and adaptability in role responsibilities.
  • Other duties as assigned.

Qualifications

  • Demonstrate a minimum of one to two years of experience and/or training directly related to the responsibilities of the position.
  • Have experience working with young people between the ages of 16 and 24.
  • Possess leadership skills, teamwork, and excellent interpersonal skills.
  • Hold a bachelor's degree from an accredited four-year university or college, preferably in Social Work or a closely related field. The degree must include a minimum of 15 college credits in disciplines directly related to social services.
  • Possess current certification under Puerto Rico Law 300.
  • Maintain a valid Puerto Rico Class 4 (driver) driver's license and have an acceptable driving record, as this is crucial to the performance of the job duties.
  • Demonstrate an unwavering commitment to work weekends and holidays, as required by the nature of the position.
  • Demonstrate complete fluency in English and Spanish.
  • Strong organizational skills with the ability to manage multiple cases simultaneously.
  • Excellent written and verbal communication skills, with the ability to present information clearly to diverse audiences.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

  • Job Title: Counselor (200510)
  • State Location: PR
  • Other facts

    Tech stack
    Professionalism,Attention To Detail,Commitment To Trainee Development,Leadership Skills,Teamwork,Interpersonal Skills,Career Counseling,Documentation,Organizational Skills,Communication Skills,Crisis Intervention,Monitoring,Relationship Building,Evaluation,Bilingual Communication,Flexibility

    About Equus

    Equus Workforce Solutions® has a rich history of collaborating with local, regional, and national partners in the development, design, and delivery of workforce solutions that create opportunities through family support services, education, training, job search assistance, placement, and retention. Our communities of practice, quality management system and company-wide experts gather and give life to best practices in the industry while developing innovative approaches. We do all this through our philosophy:

    We use leadership, collaboration, innovation, and performance to empower our teams to build customized workforce solutions.

    Team size: 51-200 employees
    LinkedIn: Visit
    Industry: Civic and Social Organizations

    What you'll do

    • The Unauthorized Absence (UA) Case Evaluator is responsible for ensuring trainee success and well-being while maintaining operational standards. This includes monitoring UA percentages, developing Personal Career Development Plans, and providing counseling services.

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    Frequently Asked Questions

    What does a Unauthorized Absence (UA) Case Evaluator do at Equus?

    As a Unauthorized Absence (UA) Case Evaluator at Equus, you will: the Unauthorized Absence (UA) Case Evaluator is responsible for ensuring trainee success and well-being while maintaining operational standards. This includes monitoring UA percentages, developing Personal Career Development Plans, and providing counseling services..

    Why join Equus as a Unauthorized Absence (UA) Case Evaluator?

    Equus is a leading Civic and Social Organizations company.

    Is the Unauthorized Absence (UA) Case Evaluator position at Equus remote?

    The Unauthorized Absence (UA) Case Evaluator position at Equus is based in Aguadilla, Puerto Rico, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Unauthorized Absence (UA) Case Evaluator position at Equus?

    You can apply for the Unauthorized Absence (UA) Case Evaluator position at Equus directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Equus on their website.