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Employer Account Manager (Career Center Services)
full-timeRaleigh

Summary

Location

Raleigh

Type

full-time

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About this role

Company Description

We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites.

Job Description

The Regional Business Services Consultant (BSC) is a relationship-driven professional who partners with local employers to solve hiring challenges and build strong talent pipelines. This role blends elements of account management, recruiting, workforce consulting, and community engagement. You don’t need workforce system experience to apply. Candidates with backgrounds in employer-facing, client-facing, program, operations, training, outreach, or service-based roles often excel in this position. We welcome applicants with diverse experiences, perspectives, and career paths who are motivated to build strong employer partnerships and deliver results.

What You’ll Do

  • Build trusted relationships with employers and serve as their primary point of contact
  • Help employers recruit, interview, and hire qualified talent
  • Connect businesses to workforce incentives such as On-the-Job Training (OJT)
  • Translate employer needs into actionable hiring and training solutions
  • Coordinate hiring events, information sessions, and job fairs
  • Track outcomes and meet performance goals while delivering excellent customer service

What We’re Looking For

  • Strong relationship-building and communication skills
  • Experience working with customers, clients, employers, or community partners
  • Ability to manage multiple priorities and work independently
  • Comfort with data tracking, documentation, and performance goals
  • Passion for helping businesses and people succeed
  • This will be a regional position that is responsible for assisting employers across Wake, Johnston, Lee, Chatham, and Orange Counties

Qualifications

  • Bachelor’s degree from an accredited college or university OR at least two (2) years of relevant experience in customer service, staffing, recruiting, or employer-facing roles
  • Experience in account management, recruiting, human resources, staffing, or workforce development
  • Familiarity with hiring practices, employer engagement, or employment-related programs
  • Experience working with diverse populations, employers, or community partners
  • Strong verbal, written, and interpersonal communication skills
  • Demonstrated customer service and presentation skills
  • Knowledge of local communities, workforce needs, or regional resources is a plus
  • Familiarity with labor market trends or business workforce challenges preferred
  • Professional, approachable, and customer-focused demeanor
  • Ability to work effectively independently and as part of a team
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint)
  • Valid driver’s license and proof of current automobile insurance required

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.

  • Job Title: Business Svcs Consultant (816320)
  • Schedule: First Shift
  • State Location: NC
  • Other facts

    Tech stack
    Relationship Building,Communication Skills,Customer Service,Account Management,Recruiting,Workforce Consulting,Data Tracking,Documentation,Performance Goals,Presentation Skills,Interpersonal Skills,Community Engagement,Diversity Awareness,Problem Solving,Teamwork,Microsoft Office Proficiency

    About Equus

    Equus Workforce Solutions® has a rich history of collaborating with local, regional, and national partners in the development, design, and delivery of workforce solutions that create opportunities through family support services, education, training, job search assistance, placement, and retention. Our communities of practice, quality management system and company-wide experts gather and give life to best practices in the industry while developing innovative approaches. We do all this through our philosophy:

    We use leadership, collaboration, innovation, and performance to empower our teams to build customized workforce solutions.

    Team size: 51-200 employees
    LinkedIn: Visit
    Industry: Civic and Social Organizations

    What you'll do

    • The Employer Account Manager will build trusted relationships with employers, serving as their primary point of contact to help them recruit and hire qualified talent. They will also connect businesses to workforce incentives and coordinate hiring events.

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    Frequently Asked Questions

    What does a Employer Account Manager (Career Center Services) do at Equus?

    As a Employer Account Manager (Career Center Services) at Equus, you will: the Employer Account Manager will build trusted relationships with employers, serving as their primary point of contact to help them recruit and hire qualified talent. They will also connect businesses to workforce incentives and coordinate hiring events..

    Why join Equus as a Employer Account Manager (Career Center Services)?

    Equus is a leading Civic and Social Organizations company.

    Is the Employer Account Manager (Career Center Services) position at Equus remote?

    The Employer Account Manager (Career Center Services) position at Equus is based in Raleigh, North Carolina, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Employer Account Manager (Career Center Services) position at Equus?

    You can apply for the Employer Account Manager (Career Center Services) position at Equus directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Equus on their website.