About this role
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Customer Service Representative in Biloxi, Mississippi.What you’ll do:
The Customer Service Representative interacts with customers, takes reservations, offers extended stays and informs customers of special offers for our portfolio of RV Campgrounds and Resorts.
Your job will include:
- Answer incoming customer service calls promptly, professionally and within established performance standards and criteria.
- Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries.
- Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records.
- Respond to customer needs, questions or problems in an efficient and thorough manner.
- Navigate multiple computer systems.
Experience & skills you’ll need:
- High school diploma, or the equivalent.
- 1+ years of experience in a call center environment.
- Dedication to exceptional customer service.
- Excellent written and verbal communications skills.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Other facts
About Equity LifeStyle Properties, Inc.
Equity LifeStyle Properties (NYSE: ELS) is the leading operator of Manufactured Home Communities, RV Resorts and Campgrounds in North America. We offer beautiful communities and parks in the most desirable locations, while offering various homes and camping options to meet a wide variety of our customers' needs.
Over the course of nearly 50 years in business, we have carefully grown our portfolio into a network of premier manufactured home communities, RV resorts and campgrounds in the most desirable locations in the country. Today, Equity LifeStyle Properties, Inc. owns or has controlling interest in over 400 communities and resorts in 32 states and British Columbia with more than 145,000 sites.
What you'll do
- The Customer Service Representative interacts with customers, takes reservations, and informs them of special offers. Responsibilities include answering calls, maintaining knowledge of company services, and ensuring accurate customer information.
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