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A place where tech thinkers and future builders turn bold ideas into breakthrough experiences, we welcome your unique perspective.

Help us challenge assumptions, uncover bias, and remove barriers—because progress starts with fresh ideas. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

Job Summary
Drives product roadmap prioritization and detailed product definition. Drives delivery of product and features, provides effective written and oral communication to leadership, and drives adoption of software best practices in the team.

Responsibilities
Project and Program Management

• Influences and collaborates with stakeholders of larger projects to plan software release calendar for cross-functional projects

• Ensures the successful delivery of the projects

• Provides overall program management by working with Technical Project Managers and leads across the teams and locations

• Influences all stakeholder communications with respective to project status, and budget utilization

• Responsible for escalating issues and potential roadblocks to management, including making recommendations to address and resolve

• Expected to resolve most issues to closure

• Responsible for identifying and mitigating project execution risks

• Guide and /or revise project plan to ensure it completely captures all activities and eliminates duplicative efforts

Stakeholder/Customer Engagement

• Acts as a technical liaison for customer advisories, co-innovations, and single point of contact for incidents

Management Reporting

• Analyzes reports and interprets the data to present to executives on status or recommendation for improvement

• Participates in monthly operational reviews of operational performance and roadmap status

• Executes against operational KPIs

System Optimization

• Utilizes subject matter expertise to influence improvements and make recommendations to internal processes and integrate systems supporting these processes

Resource and Budget Management

• Works closely with product engineering managers and technical project managers to track resource allocation and utilization for larger projects

• Decisions are guided by policies, procedures and business plans that are agreed upon by upper management

• Requests approvals for additional expenses outside of approved budget/headcount

• Communicates budget estimates for cross functional projects/programs, and ensures teams execute assigned projects within approved budgets

• Manages and/or escalates issues, as needed

• Provides input to the annual budget planning process relating to project/support/SW maintenance/ Renewals/purchases/etc. for his/her areas of responsibility

Software Architecture/Design/DevOps

• Participates in software architecture, design reviews and DevOps processes of various projects and products

• Understands product roadmap and projects infrastructure needs to meet the roadmap

Stakeholder Management

• Responsible for driving and influencing senior leadership decision making

• Is able to effectively identify appropriate stakeholders

• Builds and maintains effective working relationships and partnerships with stakeholders

• Ability to drive conflict resolution between stakeholders, including senior management and cross functional teams

• Sets and influences stakeholder expectations related to technology initiatives

• Responsible for transparent communication to stakeholders related to technology initiatives

System Optimization

• Reviews and approves recommendations from Manager, to implement improvements

• Manages implementation of approved system improvement recommendations

R&D/Innovation

• Drives innovation among the teams, recognizes innovation, and helps communicate new ideas across teams

Process/Policies/Standards

• Defines and evangelizes processes, policies and standards across all stakeholders

• Measures performance against process goals

• Proactively seeks continuous improvement opportunities in process/ policies/ standards

Road Map/Planning

• Responsible for leading strategic planning, influencing and driving prioritization of initiatives with functional stakeholders

• Responsible for developing and communicating a roadmap of projects and initiatives to functional stakeholders

People Management

• Provides leadership and direction to the team, through managers

• Is accountable for the performance and results of direct reports and maybe a larger or multiple teams

• Responsible for succession planning

• Responsible for performance management of team members, including disciplinary actions and hire/fire decisions/ recommendations

• Responsible for the GPS process including assessments and Total Rewards allocations of direct reports and reviewing and approving manager recommendations

• Responsible for talent development, including quarterly conversations, career pathways conversations and individual development/growth plans

• Models the Equinix Culture and Values

Review/Approvals/Escalations/Issues Resolution

• Monitors and manages support and operational metrics and trends for management areas

• Identifies and prioritizes areas for optimization

• Senior Manager responsible for identification of significantly impactful/high risk issues, appropriate prioritization, resource assignment and ownership, and overseeing process through closure of issue while ensuring appropriate escalation and visibility to senior management teams

• Senior Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations

• For more complex and higher risk issues, the manager will draft and support reviews Senior Leadership review cycles

Vendor Management

• Manages/leads individual consultants or consulting teams, as assigned

• Understands vendor roadmaps, manages relationships, feedback and escalations, negotiations and contract renewals

• Reviews and proposes final vendor selections

• Manages day-to-day vendor relationships and holds vendors accountable to their deliverables

• Resolves vendor issues and escalates as needed

Country/Regional Management

• Manages team of local technology professionals in a given country/region

• Executes against approved initiatives

• Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed

• Partners with global technology owners and regional stakeholders, to implement and maintain global technology standards

• Manages relationships with regional/functional stakeholders

• Defines, presents and obtains leadership approval for local execution strategy, aligned to global standards

Qualifications

• 3+ years professional experience in a software development leadership role

• Bachelor's in Engineering preferred

The targeted pay range for this position in the following location is / locations are:

United States - DA1 Dallas : 177,000 - 265,000 USD / Annual

United States - Redwood City Office GHQ : 213,000 - 319,000 USD / Annual

Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.

The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Equinix Benefits

As an employee, you become important to Equinix’s success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we’re providing you with the best package possible. So, wherever you are in your career and life, you’ll be able to enhance your experience and bring your whole self to work.

Employee Assistance Program: An Employee Assistance program is available to all employees.

US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. 

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