About this role
Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.
At Equinix, we believe that passion, curiosity, and a willingness to learn are just as important as experience. If you're excited about this opportunity but don’t meet every requirement, we still encourage you to apply. We value diverse backgrounds and are committed to helping you grow.
Job Summary – Entry Level Data Center Technician
Join our dynamic team in Sofia as a Data Center Technician II. This entry-level role is perfect for individuals starting their career in IT, computer science or telecommunications. You’ll receive training and support while learning how to manage work orders, install equipment, and assist with basic troubleshooting. You’ll also help ensure smooth operations and excellent customer service.
Key Responsibilities
Work Order Support
Review and respond to incoming work requests with guidance.
Learn to document tasks in our ticketing system.
Equipment Installation
Assist with racking and stacking customer equipment.
Support basic setup tasks like cable management and patch panel installation.
Cross-Connect Assistance
Help with standard cross-connect installations and modifications under supervision.
Testing & Troubleshooting
Participate in basic testing and troubleshooting activities.
Learn to perform Layer 1 certification testing.
Team Collaboration
Work closely with operations and security teams.
Provide support for customer visits and access coordination.
Customer Service
Deliver friendly and professional on-site support.
Help manage expectations for new deployments.
What You’ll Need
Languages: Good proficiency in Bulgarian and English.
Education: Completed vocational training or coursework in IT or Telecommunications (or currently pursuing).
Experience: Some hands-on experience with hardware, troubleshooting and IT equipment.
Skills:
Eagerness to learn and grow in a technical environment.
Basic computer skills and familiarity with common tools.
Strong customer service mindset.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
We use artificial intelligence in our hiring process. Learn more here.
Other facts
About Equinix
Equinix (Nasdaq: EQIX) is the world’s digital infrastructure company®, enabling digital leaders to harness a trusted platform to bring together and interconnect the foundational infrastructure that powers their success. Equinix enables today’s businesses to access all the right places, partners and possibilities they need to accelerate advantage. With Equinix, they can scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value.
What you'll do
- The Data Center Technician II will manage work orders, assist with equipment installation, and participate in basic troubleshooting activities. The role also involves collaborating with operations and security teams to ensure smooth operations and excellent customer service.
Ready to join Equinix?
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