About this role
Join one of the fastest growing UK tech companies! Epos Now offers a market leading product and an award winning brand, there has never been a more exciting time to join our driven team. We’re looking for an ambitious Post Sales Agent to join our existing team who operate with customers all over Europe, United States and Australia.
About Us:
EposNow are transforming the business owner experience by putting the power of fintech in their hands. We offer comprehensive tools for point of sale and embedded finance, (including payments, banking, and lending) to our 90,000 incredible business merchants worldwide, helping everyone from micro-sized businesses to enterprise companies succeed. Our ultimate mission is to make commerce accessible for everyone. With personalised career progression plans, exciting opportunities to work with new tech (like AI), and an inclusive culture and help shape the future of business solutions.
Responsibilities:
As a Post Sales Sales Consultant, you will be the last interaction for many prospective customers looking for tech-led solutions. Your hardware and software expertise will showcase the business as an industry leader who truly understands the needs of their customer base.
- Driven - Hungry to achieve pre-set KPIs in line with delivery targets.
- Coachable - Happy to learn from others and follow best practice.
- Organised - Managing your diary and phone, and building your pipeline.
- Resilient - Able to bounce back from challenging customers, remaining calm and professional while dealing with volume calls.
- Knowledgeable - Keeping up to date with industry, hardware and software capability, providing coaching to the customer on how to add maximum value to their business.
- Accountable - Manage your pipeline and independent learning, including maintaining commercial awareness and market insight.
- Tech-literate - Accurate record taking in the CRM, ensuring a smooth sales cycle.
- Personable - Nurturing long standing, strong, genuine relationships with customers.
- Astute - Learning from experience and competitors to ensure best sales practice.
- Proactive - Reviewing processes and procedures to ensure best company practice and suggesting service improvements.
🔔 Internal Candidate Note
If you are an existing Epos Now employee interested in this role, please discuss the opportunity with your line manager before applying.
You must ensure you meet the internal candidate criteria and can evidence the skills and behaviours required for this role.
📝 Application Process
The application process for this role includes:
- Short screening call with our recruitment team.
- If successful, a competency based interview with the hiring lead.
This ensures we understand your experience, skills, and suitability for the role, while also giving you the chance to learn more about the team and Epos Now.
Location
Orlando, Florida
Department
Implementation
Employment Type
Full-Time
Minimum Experience
Entry-level
Compensation
$38000
Other facts
About Epos Now Group
We're on a mission that resonates with businesses of all sizes – to unleash your full potential, ignite growth, and supercharge profits through innovative, customisable payment and till systems.
From startups to established multi-site enterprises, Epos Now has become a trusted partner for thousands of businesses all over the world! We enable your growth by providing the tools you need to succeed.
From our humble roots in Norwich, UK, we understand the daily hurdles faced by small businesses. Why? Because we've walked that path ourselves.
Our founder and CEO, Jacyn Heavens, once stood in your shoes – grappling with clunky, unreliable till systems. In 2011, he embarked on a game-changing mission to revolutionise the point of sale (POS) landscape. Fast forward to today, and Epos Now stands as a global powerhouse in payments and POS systems.
Here’s what makes us the go-to POS experts:
🌟 Our POS systems are affordable, flexible, and built for businesses
🌟 Our unparalleled customer care and fuss-free installation
🌟 Our innovative app store with over 130+ of your favourite apps and integrations that work seamlessly with your POS system
But it’s not just our products and services - Epos Now is about its people!
Our team is united through a shared goal and love for solving real problems with innovative technology. It’s our collaborative approach that sets us apart.
Our values are:
👉We put our customers first
👉We never forget our mission
👉We take ownership
👉We strive to innovate
👉We trust in people
👉We share success
Ultimately, we believe in constant growth and learning, both for ourselves and our product. If you share our passions, we welcome you to join us!
📍 Where to find us?
We operate across the globe. Find us at our headquarters in Norwich, UK, Orlando, USA and Maroochydore, Australia.
Join our LinkedIn network to stay updated on the latest industry insights, success stories, and innovations that are shaping the future of commerce.
What you'll do
- As a Post Sales Consultant, you will be the last interaction for many prospective customers looking for tech-led solutions. You will showcase the business as an industry leader who understands the needs of their customer base.
Ready to join Epos Now Group?
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