Office Assistant-Behavioral Health Outpatient Clinic
full-time•Danville
About this role
Job Summary
The Office Assistant is responsible for scheduling patient appointments for Primary Care Clinic. Also responsible for answering the telephones, greeting patients, obtaining insurance pre-certifications, scanning and obtaining medical records, scheduling appointments with specialists, and entering patient charges with billing information. Exhibits the F.I.R.S.T. values (Friendliness, Innovation, Respect, Service and Trust).
Working Conditions, Hazards and Physical Effort
Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills. Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions.
Contacts with Others
Contact with office and hospital Associates, patients, and visitors.
EQUIPMENT USED/SPECIAL SKILLS REQUIRED: Ability to establish and maintain effective working relationships. Attention to detail. Ability to research and analyze information, develop conclusions, recommendations, and reports. Ability to use keyboard and general office equipment including telephone, fax, and scanners. Ability to use various information technology systems, including Office Practicum, Internet, Microsoft Office Programs (Word, Excel, and PowerPoint). Excellent interpersonal and communication skills (orally and written). Excellent customer service and service recovery skills. Flexibility to respond to changing priorities and interruptions.
Qualifications
Two (2) years of previous medical office experience required.
Other facts
Tech stack
Scheduling,Customer Service,Communication,Attention to Detail,Interpersonal Skills,Information Technology,Microsoft Office,Research,Analysis,Flexibility,Service Recovery,Medical Office Experience,Billing,Insurance Pre-certifications,Appointment Scheduling,Office Equipment
About Ephraim McDowell Health
The Ephraim McDowell Health system is a comprehensive, integrated healthcare delivery system that serves more than 119,000 residents from six counties in central Kentucky. Ephraim McDowell Regional Medical Center is at the core of the system, a non-profit, 222-bed licensed hospital. Our other hospitals are Ephraim McDowell Fort Logan Hospital, a 25-bed critical access hospital located in neighboring Lincoln County (Stanford), and Ephraim McDowell James B. Haggin Hospital, a 25-bed critical access hospital located in neighboring Mercer County (Harrodsburg).
Team size: 1,001-5,000 employees
Website: http://www.emhealth.org
LinkedIn: Visit
Industry: Hospitals and Health Care
What you'll do
- The Office Assistant is responsible for scheduling patient appointments and answering telephones. Additional duties include greeting patients, obtaining insurance pre-certifications, and entering patient charges.
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Frequently Asked Questions
What does a Office Assistant-Behavioral Health Outpatient Clinic do at Ephraim McDowell Health?
As a Office Assistant-Behavioral Health Outpatient Clinic at Ephraim McDowell Health, you will: the Office Assistant is responsible for scheduling patient appointments and answering telephones. Additional duties include greeting patients, obtaining insurance pre-certifications, and entering patient charges..
Why join Ephraim McDowell Health as a Office Assistant-Behavioral Health Outpatient Clinic?
Ephraim McDowell Health is a leading Hospitals and Health Care company.
Is the Office Assistant-Behavioral Health Outpatient Clinic position at Ephraim McDowell Health remote?
The Office Assistant-Behavioral Health Outpatient Clinic position at Ephraim McDowell Health is based in Danville, Kentucky, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Office Assistant-Behavioral Health Outpatient Clinic position at Ephraim McDowell Health?
You can apply for the Office Assistant-Behavioral Health Outpatient Clinic position at Ephraim McDowell Health directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ephraim McDowell Health on their website.