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Envoy

Director, Product Marketing Manager

full-time•San Francisco

Summary

Location

San Francisco

Type

full-time

Experience

10+ years

Company links

WebsiteLinkedInLinkedIn

About this role

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Learn more at envoy.com

About the Role

Product Marketing at Envoy is the role that turns what we build into what the market understands, wants, and buys. Every decision you make will show up in our growth: how customers describe Envoy, how Sales sells us, how Product prioritizes, and how the company wins (or loses) in competitive deals. This is not a “make the slides” job. This is high-stakes, high-accountability leadership—where you’ll own our narrative, shape our go-to-market strategy, and raise the bar across positioning, pricing/packaging, launches, and enablement.

We’re looking for a Director of Product Marketing who can build and lead this function from the ground up. That means you can think like a GM: you can set strategy, define success metrics, build the plan, align the org, and deliver outcomes.

This is a hybrid position that requires 4 days per week (Monday–Thursday) in our San Francisco HQ.

You need

  • 10+ years of B2B SaaS experience, with 6+ years in Product Marketing.

  • 4+ years leading and developing PMMs (or equivalent GTM leadership).

  • A track record of owning and improving positioning/messaging, launches, enablement, and competitive strategy that measurably moved pipeline and revenue.

  • Strong executive communication skills—clear, concise, persuasive, and calm under pressure

  • A bias toward action, clarity, and measurable outcomes.

You will

  • Meticulously own Envoy’s product marketing strategy. You’ll set the narrative, decide what matters, and drive execution.

  • Be accountable for GTM outcomes. You’ll define success metrics (pipeline, conversion, adoption, retention, expansion) and you’ll treat them like your personal scoreboard.

  • Build and lead a high-performing PMM team: hire, coach, set standards, create leverage, and hold a high bar for quality, urgency, and customer empathy.

  • Build world-class positioning and messaging rooted in customer truth, competitive reality, and sharp strategic choices.

  • Drive roadmap clarity and urgency. You’ll define the narrative arcs and bets that should show up on the roadmap, and you’ll hold Product accountable to timelines and outcomes.

  • Tell the story internally—to engineers, designers, PMs, Sales, CS, and executives—so the whole company understands what we’re building, why it matters, and how we win.

  • Own launches end-to-end: segmentation, packaging, pricing implications, plans, internal readiness, external messaging, and post-launch measurement.

  • Drive pricing and packaging strategy in close partnership with Product and Revenue leadership—bringing the market POV, willingness-to-pay instincts, competitive landscape, and a hard-nosed understanding of tradeoffs.

  • Scale sales enablement: messaging architecture, pitch and demo narratives, one-pagers, battlecards, objection handling, discovery guides, sequences—whatever Sales/CS need to win.

  • Be the primary switchboard for market and customer feedback. You’ll create the system: win/loss, deal reviews, research, advisory boards, field listening loops. You’ll turn inputs into sharp recommendations Product can actually use.

  • Operate like an executive. You’ll present to the leadership team regularly, write crisply, make decisions with incomplete info, and drive alignment without relying on org charts.

And yes, it has to be said: roles change over time; this job description is dynamic. You need to be comfortable in an environment where things can change a lot.

Your values

  • You have a passion for workplaces, strong end-user intuition, and demand products and narratives you can proudly stand behind.

  • You thrive in ambiguous, low-guidance environments and actively seek accountability for real outcomes.

  • You have a high bar for everything you ship—words, decks, strategy, launches, training.

  • You are data-driven and metrics-literate; you persuade with numbers and truth, not vibes.

  • You are impatient in the best way—you expect meaningful progress in weeks, not quarters.

  • You have high empathy and humility; you’re always learning, and you expect the same from your teammates.

  • You tinker with new AI tooling and automation to be more effective and raise the team’s output.

  • You believe teams being in-office is the best way to solve hard problems fast and build great products.

Bonus points if you have

  • Experience marketing into regulated industries (aerospace/defense, advanced manufacturing, labs) and/or compliance/security domains.

  • Led packaging/pricing changes and can show impact (win rate, ASP, conversion, retention/expansion).

  • Built or scaled PMM functions in fast-moving product orgs (including 0→1 and/or PLG motions).

You'll get

  • A high degree of trust in your ideas and execution.

  • An opportunity to partner and collaborate with other talented people.

  • The ability to make an immediate impact in helping customers create a great workplace experience.

  • Support for your personal and professional growth.

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

What you'll do

  • The Director of Product Marketing will own Envoy's product marketing strategy, shaping the narrative and driving execution. They will be accountable for go-to-market outcomes and lead a high-performing product marketing team.

About Envoy

Envoy Workplace launched in May 2023. Which has been Envoy’s fastest growing revenue stream and is expected to continue growing at a rapid pace. Envoy is transforming modern workplaces for hybrid work and safely bringing people together so they can connect, collaborate, and thrive. Envoy’s workplace platform software has redefined how companies welcome visitors, keep employees safe, book desks and conference rooms, and manage deliveries in over 20,000 locations around the globe. Companies like Slack, Pinterest, and Warby Parker rely on Envoy to create an unrivaled first impression and keep their offices running smoothly. We are proudly backed by Andreessen Horowitz, Menlo Ventures, Initialized Capital, Brookfield Growth, and many others.

Ready to join Envoy?

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Frequently Asked Questions

What does a Director, Product Marketing Manager do at Envoy?

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As a Director, Product Marketing Manager at Envoy, you will: the Director of Product Marketing will own Envoy's product marketing strategy, shaping the narrative and driving execution. They will be accountable for go-to-market outcomes and lead a high-performing product marketing team..

Is the Director, Product Marketing Manager position at Envoy remote?

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The Director, Product Marketing Manager position at Envoy is based in San Francisco, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Director, Product Marketing Manager position at Envoy?

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You can apply for the Director, Product Marketing Manager position at Envoy directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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