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Specialist, Customer Enablement
full-timeChaska$90k - $95k

Summary

Location

Chaska

Salary

$90k - $95k

Type

full-time

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About this role

Job Title:

Specialist, Customer Enablement

Job Description:

About the Role 

Entegris is seeking a Customer Enablement Specialist in Chaska, MN to join our North America Commercial team. In this role, you will be responsible for increasing Revenue and Customer Satisfaction in Entegris’ House Account Segment.  This will be accomplished through diligent focus on resolving difficult and complex Customer problems and driving for higher efficiency with internal processes.   

What You’ll Do 

  • Interface with assigned House Account Customers for mature product lines and reoccurring Revenue 

  • Lead House Account inquiries through the Sales process and win potential Opportunities  

  • Use Solution Selling techniques to enhance and expand Entegris’ product offering beyond House Account’s initial inquiries to grow Revenue  

  • Lead internal actions to resolve House Account Customer issues    

  • Monitor purchase history via SAP or Power Bi to identify additional sale opportunities and House Accounts that should be assigned to sales 

  • Provide up to date and accurate forecasts for assigned accounts 

  • Provide annual, or as needed, Pricing updates to North American House Accounts 

  • Partner with Finance and other related functions for escalation resolution of Accounts Receivables 

  • Support Customer Enablement team with Priority and Allocation tasks to ensure highest levels of Customer Satisfaction per CXI metric 

  • Collaborate cross functionally and across divisions to track and drive improvements in on-time shipments 

  • Ensure Quality and PCNs are communicated correctly with Customer and stay on schedule 

  • Continually build strong Customer relationships that provide key insights into the business  

  • Perform additional tasks as needed to support team and organizational goals. 

What We Seek 

  • Education: B.S. degree in Business or related field (or equivalent experience). 

  • Experience: Minimum of 2 years in Sales  

  • Skills: proficiency in MS Office; strong communication and problem-solving skills;  

Success Metrics 

  • High customer satisfaction as measured by Entegris’ CXI score. 

  • Effective resolution of customer issues. 

  • Continuous improvement and innovation in Customer Enablement practices. 

  • Strong teamwork and collaboration across departments. 

WHY WORK AT ENTEGRIS?

Lead. Inspire. Innovate. Define Your Future.

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.

 

WHAT WE OFFER

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Compensation: $90,000 - $95,000 per year range with actual pay dependent on candidate overall skills for the role

• Annual bonus eligibility

• Progressive paid time off policy that empowers you to take the time you need to recharge

• Generous 401(K) plan with an impressive employer match with no delayed vesting 

• Excellent health, dental and vision insurance packages to fit your needs

• Education assistance to support your learning journey

• A values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future.

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status.

Other facts

Tech stack
Communication,Problem-Solving,Sales,Customer Satisfaction,Solution Selling,Collaboration,Forecasting,SAP,Power Bi,Customer Relationship Management,Teamwork,Process Improvement,Quality Assurance,Account Management,Revenue Growth,Data Analysis

About Entegris

Artificial intelligence, augmented reality, Internet of Things – these are not just trends, they are drivers changing the way people live across the globe. With these new drivers and the increasing speed of innovation, there comes an expectation for higher-quality, higher-performing technologies at a faster pace.

Every day, and for more than 50 years, Entegris’ singular mission has been to help customers utilize our advanced science-based solutions to support demand drivers; to innovate faster and more efficiently; and ultimately to transform the world. Through the power of our solutions and technology expertise, Entegris provides customers with innovative, science-based solutions to their toughest technology challenges.

Headquartered in Billerica, Massachusetts, Entegris employs approximately 8,000 people worldwide, with roughly half employed in Asia-Pacific or Europe.

With research and development, customer service, analytical labs, and manufacturing in Asia-Pacific, North America and Europe, Entegris supports customers around the globe as they take technology to the next level.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Semiconductor Manufacturing

What you'll do

  • The Specialist, Customer Enablement will interface with assigned House Account Customers to resolve complex issues and drive revenue growth. This role involves monitoring purchase history, providing forecasts, and collaborating cross-functionally to improve customer satisfaction.

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Frequently Asked Questions

What does Entegris pay for a Specialist, Customer Enablement?

Entegris offers a competitive compensation package for the Specialist, Customer Enablement role. The salary range is USD 90k - 95k per year. Apply through Clera to learn more about the full compensation details.

What does a Specialist, Customer Enablement do at Entegris?

As a Specialist, Customer Enablement at Entegris, you will: the Specialist, Customer Enablement will interface with assigned House Account Customers to resolve complex issues and drive revenue growth. This role involves monitoring purchase history, providing forecasts, and collaborating cross-functionally to improve customer satisfaction..

Why join Entegris as a Specialist, Customer Enablement?

Entegris is a leading Semiconductor Manufacturing company. The Specialist, Customer Enablement role offers competitive compensation.

Is the Specialist, Customer Enablement position at Entegris remote?

The Specialist, Customer Enablement position at Entegris is based in Chaska, Minnesota, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Specialist, Customer Enablement position at Entegris?

You can apply for the Specialist, Customer Enablement position at Entegris directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Entegris on their website.