Cellar Door Manager | Chapel Hill | McLaren Vale

Within an iconic 150 year old chapel, perched on a hill overlooking the picturesque Seaview sub-region of McLaren Vale, you will find the Chapel Hill Cellar Door, co-located with our beautiful winery and vineyards. The passionate team at Chapel Hill aim to produce some of the best and most memorable wines from the McLaren Vale region, through pioneering viticulture, state-of-the-art technology, empathetic winemaking and regional expression.

At Chapel Hill, we seek to produce wine of purity and balance, achieved through respect for the land, the vines, nature and people.

• Salary: $85,000 to $90,000 + superannuation + bonus

• Exciting opportunity in a prestigious winery

• Beautiful location, with strong visitorship

The Cellar Door Manager at Chapel Hill will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors, and build ongoing customer relationships.

Sound good? Read on!

Here is a taster of what you can expect in this role:

• Demonstrate and share your passion for wine and the region, and your ability to craft memorable customer experiences

• Actively drive sales of the Chapel Hill's wine products in line with monthly and annual targets

• Manage, coach and develop the Cellar Door team to be motivated to deliver performance and service at the highest level, with a strong focus on team culture

• Bring key events to life, and promote and sell Wine Club memberships

• Handle and develop the customer and cellar door visitor databases

• Manage and record all stock movements

• Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings

• Opening and closing duties of the venue

• Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks.

Now let’s talk about you: 

• Team management experience (including identify and hiring of talent)

• Wine Knowledge, and WSET level 2 or higher

• Office Administration Skills

• Extensive knowledge of the wine industry

• Strong customer focus, communication and leadership skills

• Strong story telling ability, hosting guests and taking them on a journey through our brand

• Availability to work weekends and public holidays

• Understanding of Now Book It booking platform or willing to learn

• Understanding of With Wine of similar CRM platforms

The benefits are good too! 

• An exclusive discount card for our ALH Hotels (pubs & accommodation), BWS, Dan Murphy’s and other Endeavour Group brands. Through our partnership with Woolworths, you'll also enjoy discounts at Woolies supermarkets and BIG W 

• As a valued member of the team, your health and wellbeing is our top priority. You will have access to a range of free services to help you live well and support your physical, mental and financial wellbeing

• Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big

• Find out more about our range of benefits and discounts here

At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.

We are together creators

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll. We’re all about creating a more sociable future - for our customers and each other. 

You can learn more about working with us on LinkedIn or at endeavourgroupcareers.com.au.

#WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #Chapelhill #EndeavourGroup 

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.