About this role
Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand, and it is our mission to make a lasting positive impression on every person we encounter. Encore service Group is 100% healthcare focused currently serving Michigan and Ohio. We provide non-emergency medical transportation, shuttle services, valet parking, porter services, service excellence consulting and coaching, parking/garage management and welcome desk/concierge services.
Exceptional Valet Team Member Needed: Full-time, Monday-Friday, 7:00am-3:00PM, $14.00+TIPS
We are looking for detail oriented, energetic and compassionate team members for our Valet Team at a local hospital. These individuals should be dependable, open to feedback and have a positive mindset, along with great communication skills. The ability to run, walk, and stand throughout the shift is also essential. Must have a valid driver's license, a clean driving record and pass a background check. Reliable transportation is also a must.
Job Requirements:
- Must have a valid driver's license, a clean driving record and be able to pass a background check.
- The ability to walk, run and stand throughout the shift is also essential to this position, we must emphasize this is a physically active position, in ALL types of weather.
- Applicants must also have reliable transportation.
- Greeting patience and guests, helping with directions, helping with wheelchairs and strollers.
- Must be friendly, helpful, empathetic and have a customer service background.
Job Duties include but not limited to:
- Report to work on time for all scheduled shifts ready to work
- Greet all patients, guests and hospital staff in a friendly and courteous manner and address them by name whenever possible
- Adhere to Encore Service Group uniform policy and maintain a well kempt and professional appearance
- Team-Member is expected to wear his/her badge at all times
- Drive, park and retrieve guest’s cars in a safe and courteous manner
- Ensure customers are receiving timely service
- Wash the windshield on each car we park
- Maintain a polite and professional demeanor at all times, regardless of the situation
- Open doors and provide any assistance needed
- Actively seek opportunities to exceed expectations
*All full-time employees are eligible for Medical/Dental/Optical and PTO after 60 days of full-time employment
Please upload an updated resume or respond with a paragraph or two about yourself and your work experience. Applications lacking this information will not be considered.
We look forward to hearing from you!
Other facts
About Encore Service Group
Encore Service Group was founded on the belief that healthcare and hospitality should go hand-in-hand. While most hospitals and medical centers are equipped to provide top notch medical care, they may lack the non-clinical services that satisfy the emotional needs of patients and guests. We know that perception is reality, and if a person hasn’t been met with warmth and hospitality, they can quickly develop a negative impression, regardless of the quality of care they or their loved one received.
When a hospital or medical center partners with Encore Service Group, administrators can spend less of their budget on hospitality services and focus more on securing the clinical resources that patients, doctors, and nurses need. Our team is highly trained in creating and maintaining a warm, friendly environment, and it is our mission to make a lasting positive impression on every patient and guest we meet.
What you'll do
- Valet attendants are responsible for greeting patients and guests, parking and retrieving vehicles, and ensuring timely service. They must maintain a professional demeanor and assist guests with any needs.
Ready to join Encore Service Group?
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